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Dentist · MetrotownPart of 123Dentist

Acu Dental & Orthodontics

What patients mention most: kind, gentle care (21 reviews) and putting nervous patients at ease (14 reviews).

★ 4.5+ · 500+ Google reviews

In 302 reviews, patients mention mostKind, gentle care 21 · Nervous patients felt at ease 14See the reviewsHide
Kind, gentle care21 reviews · 7%
Nervous patients felt at ease14 reviews · 5%
Appointments run on time6 reviews · 2%
Explains things clearly5 reviews · 2%
Good visits for kids4 reviews · 1%
Same- or next-day appointments3 reviews · 1%

Counted in the 302 Google reviews we read, up to September 2026.

Every theme in the 302 reviews ↓
4800 Kingsway #245, Burnaby, BC V5H 4J2
Is Acu Dental & Orthodontics your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Acu Dental & Orthodontics at a glance

  • 45 of 302 reviews mention friendly, helpful staff
  • No prices on acudentalclinic.ca
  • 4 dentists listed on their website
  • Open evenings and Saturdays

How Acu Dental & Orthodontics compares with other Burnaby clinics

8% of its 302 written reviews are one or two stars
Middle Burnaby clinic: 5%
A bigger share than 64% of Burnaby clinics
Work failed or had to be fixed is its most common complaint: 4 of its 12 unhappy reviews since Oct 2023
Most common in Burnaby: work failed or had to be fixed
94% of its written reviews get a reply from the clinic, including 21 of its 23 one- and two-star reviews
Middle Burnaby clinic: 51%
Replies more than 79% of Burnaby clinics
2.0% of its 302 written reviews mention appointments that run on time (6)
Middle Burnaby clinic: 0.6%
3 times the Burnaby rate
Open Sundays hours 10 a.m.–7 p.m.
15% of Burnaby clinics with posted hours are
Open weekday evenings open until 7 p.m. on its latest weekday
37% of Burnaby clinics with posted hours are
General anaesthesia listed on acudentalclinic.ca, checked September 2026
Listed by 2.1% of the 144 Burnaby clinic websites we checked
Nitrous oxide listed on acudentalclinic.ca, checked September 2026
Listed by 12% of the 144 Burnaby clinic websites we checked

Acu Dental & Orthodontics’s 302 written reviews set against 121 Burnaby clinics with 20+, to September 2026; hours against 172 Burnaby clinics with posted hours; its website against 144 Burnaby clinic websites. How we compare

What Acu Dental & Orthodontics can help with

Acu Dental & Orthodontics lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, dentures, root canals and extractions and wisdom teeth.

The team, in patients' words: the front desk (29 reviews)

  • 29 reviews praise the front desk (about twice the Burnaby rate)
  • 22 reviews praise a hygienist
  • 34 reviews praise the whole team
  • 10 reviews praise a dental assistant

Counted in the 302 written Google reviews of Acu Dental & Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Acu Dental & Orthodontics

4 people listed on acudentalclinic.ca.

Dr. Shelina Harji
Dentist · B.Sc, DMD
  • Studied at University of Manitoba

Dr. Shelina Harji’s full bio on their website ↗

Dr. Matias Grimminck
Dentist
  • Studied at University of Chile
  • Training: postgraduate orthodontic program in Argentina; Orthodontic Specialty program at UBC; diplomate of the American Board of Orthodontics

Dr. Matias Grimminck’s full bio on their website ↗

Dr. Houshyar Ghandi
Dentist
  • Studied at University of Western Ontario, 1998

Dr. Houshyar Ghandi’s full bio on their website ↗

Dr. Ricky Han
Dentist

Named in 5 reviews of Acu Dental & Orthodontics, 1 of them in the last 12 months

  • Studied at University of Manitoba

Dr. Ricky Han’s full bio on their website ↗

What 302 reviews of Acu Dental & Orthodontics mention

How the visit felt
Kind, gentle care 21 reviews
Nervous patients felt at ease 14 reviews
Explains things clearly 5 reviews
Getting an appointment
Appointments run on time 6 reviews
Same- or next-day appointments 3 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 45 reviews
Good visits for kids 4 reviews
Treatments patients mention
Braces or aligners 17 reviews
Emergency visits 8 reviews
Root canals 5 reviews

Counted in the 302 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Acu Dental & Orthodontics say

All 12 one- and two-star written reviews of Acu Dental & Orthodontics since October 2023, each sorted by an AI reader: 12 describe a problem with the clinic. How they were sorted

Work failed or had to be fixed4 reviews · 1 in the last 12 months
Dentist was rude or dismissive3 reviews · 1 in the last 12 months
Pushed to have treatment they doubted3 reviews · 1 in the last 12 months
Rude or unhelpful front desk3 reviews · 2 in the last 12 months
Charged more than they were told2 reviews · 1 in the last 12 months
Refused care or a request2 reviews

How the clinic replies. It replied to 11 of these 12 reviews: it apologised in 2, invited the patient to get in touch in 9, offered a fix (a refund or redo, for example) in 1, defended the clinic's side in 2, said the reviewer wasn't a patient (the clinic's position) in 1 and gave a general reply that didn't address the complaint in 7.

Cost and paying at Acu Dental & Orthodontics

Paying at Acu Dental & Orthodontics: Payment plans.

Acu Dental & Orthodontics posts no prices online; what patients across Canada said they paid gives a rough idea.

Fear and comfort: patients afraid of needles (1 review)

  • 1 review from a patient afraid of needles
  • 1 review from a patient nervous after a bad experience somewhere in the past

Counted in the 302 written Google reviews of Acu Dental & Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What treatment was like: veneers (1 review)

  • 1 review describes getting veneers

Counted in the 302 written Google reviews of Acu Dental & Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Acu Dental & Orthodontics offers for each need

Been to Acu Dental & Orthodontics?

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Equipment, comfort & access at Acu Dental & Orthodontics

Technology: 3D cone-beam CT, general anaesthesia, intraoral scanner, iTero scanner, nitrous oxide and oral sedation.

Access: Parking info on their website.

Clinics near Acu Dental & Orthodontics that also offer emergency care

Metropolis Dental Group
Metrotown · 0.0 km · Check-ups and cleanings and Emergencies
Dentists At Metrotown
Metrotown · 0.1 km · Check-ups and cleanings and Emergencies
Mega Dental Group
Metrotown · 0.2 km · Check-ups and cleanings and Emergencies

Ready to call Acu Dental & Orthodontics?

Ask Acu Dental & Orthodontics who you’ll see, the total cost and their first opening.

Is Acu Dental & Orthodontics your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Acu Dental & Orthodontics

(604) 439-7744
EveningsUntil 7 p.m. on Mon, Tue, Wed, Thu and Fri
Saturday10 a.m.–7 p.m.
Dentists4
Group123Dentist

Open 7 days a week

Monday10 a.m.–7 p.m.
Tuesday10 a.m.–7 p.m.
Wednesday10 a.m.–7 p.m.
Thursday10 a.m.–7 p.m.
Friday10 a.m.–7 p.m.
Saturday10 a.m.–7 p.m.
Sunday10 a.m.–7 p.m.

Getting to Acu Dental & Orthodontics

4800 Kingsway #245, Burnaby, BC V5H 4J2. Wheelchair-accessible entrance

In Metrotown, Burnaby

Parking directions are on acudentalclinic.ca

How this page was made

Made from the 302 written Google reviews we read, up to September 2026 and acudentalclinic.ca, checked September 2026. Its Google profile is managed by the clinic and established 2009.

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