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Dentist · Big Bend

Smile Dental Group - Burnbay

What patients mention most: kind, gentle care (16 reviews) and putting nervous patients at ease (13 reviews).

★ 4.5+ · 500+ Google reviews

In-office whitening $499 on smiledentalgroup.ca

In 364 reviews, patients mention mostKind, gentle care 16 · Nervous patients felt at ease 13See the reviewsHide
Kind, gentle care16 reviews · 4%
Nervous patients felt at ease13 reviews · 4%
Appointments run on time10 reviews · 3%
Good visits for kids9 reviews · 2%
Explains things clearly5 reviews · 1%
Friendly, helpful staff34 reviews · 9%

Counted in the 364 Google reviews we read, up to September 2026.

Every theme in the 364 reviews ↓
7575 Market Crossing, Burnaby, BC V5J 0A3
Is Smile Dental Group - Burnbay your clinic?

Sources: smiledentalgroup.ca, read 12 Sep 2026; open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Smile Dental Group - Burnbay at a glance

  • 34 of 364 reviews mention friendly, helpful staff
  • Prices on their website: In-office whitening $499 (read 12 Sep 2026); bills insurance directly and says it accepts the dental care plan (smiledentalgroup.ca, read 12 Sep 2026)
  • 2 dentists listed on their website
  • Open evenings and Saturdays

How Smile Dental Group - Burnbay compares with other Burnaby clinics

5% of its 364 written reviews are one or two stars
Middle Burnaby clinic: 5%
Pushed to have treatment they doubted is its most common complaint: 2 of its 9 unhappy reviews since Oct 2023
Most common in Burnaby: work failed or had to be fixed
68% of its written reviews get a reply from the clinic, including 13 of its 17 one- and two-star reviews
Middle Burnaby clinic: 51%
Replies more than 60% of Burnaby clinics
2.7% of its 364 written reviews mention appointments that run on time (10)
Middle Burnaby clinic: 0.6%
4 times the Burnaby rate
Open weekday evenings open until 7 p.m. on its latest weekday
37% of Burnaby clinics with posted hours are

Smile Dental Group - Burnbay’s 364 written reviews set against 121 Burnaby clinics with 20+, to September 2026; hours against 172 Burnaby clinics with posted hours; its website against 144 Burnaby clinic websites. How we compare

What Smile Dental Group - Burnbay can help with

Smile Dental Group - Burnbay lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, root canals and extractions and wisdom teeth and says it accepts the dental care plan (smiledentalgroup.ca, read 12 Sep 2026).

Before you call Smile Dental Group - Burnbay

  • Their website covers 2 locations, so some dentists or services it lists may be at another one

Getting an appointment and getting there: reminders (4 reviews)

  • 4 reviews mention appointment reminders (only 11% of Burnaby clinics have any)

Counted in the 364 written Google reviews of Smile Dental Group - Burnbay up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Smile Dental Group - Burnbay

2 people listed on smiledentalgroup.ca. Their website covers 2 locations, so some may work elsewhere.

Dr. Sushma Bajaj
Dentist · DMD

Named in 27 reviews of Smile Dental Group - Burnbay, 7 of them in the last 12 months

Dr. Sushma Bajaj’s full bio on their website ↗

Dr. Nitin Mehta
Dentist

Named in 9 reviews of Smile Dental Group - Burnbay, 1 of them in the last 12 months

Dr. Nitin Mehta’s full bio on their website ↗

What 364 reviews of Smile Dental Group - Burnbay mention

How the visit felt
Kind, gentle care 16 reviews
Nervous patients felt at ease 13 reviews
Explains things clearly 5 reviews
Getting an appointment
Appointments run on time 10 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 34 reviews
Good visits for kids 9 reviews
Treatments patients mention
Braces or aligners 8 reviews
Extractions or wisdom teeth 6 reviews
Emergency visits 5 reviews
Root canals 4 reviews

Counted in the 364 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Smile Dental Group - Burnbay say

All 9 one- and two-star written reviews of Smile Dental Group - Burnbay since October 2023, each sorted by an AI reader: 9 describe a problem with the clinic. How they were sorted

Pushed to have treatment they doubted2 reviews
Work failed or had to be fixed2 reviews

How the clinic replies. It replied to 9 of these 9 reviews: it apologised in 5, invited the patient to get in touch in 3, offered a fix (a refund or redo, for example) in 2, defended the clinic's side in 4 and said the reviewer wasn't a patient (the clinic's position) in 1.

The team, in patients' words: the front desk (20 reviews)

  • 20 reviews praise the front desk
  • 17 reviews praise a hygienist
  • 38 reviews praise the whole team

Counted in the 364 written Google reviews of Smile Dental Group - Burnbay up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Cost and paying at Smile Dental Group - Burnbay

Their prices

As smiledentalgroup.ca words them, checked September 2026; confirm before treatment.

In-office whitening$499

“In-office teeth whitening at $499”

From smiledentalgroup.ca, read 12 Sep 2026

Paying at Smile Dental Group - Burnbay: Bills your insurance directly, payment plans, free consultation and says it accepts the Canadian Dental Care Plan (smiledentalgroup.ca, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care PlanNIHB
In their words
Aetna
Quisque ultricieuism
Quisque ultricieuism
Quisque ultricieuism
Ameritas
Quisque ultricieuism
Before treatment, ask
  • Their website gives a price for in-office whitening ($499, on smiledentalgroup.ca, read 12 Sep 2026). What would make yours cost more?

Prices and ways to pay as smiledentalgroup.ca states them, checked September 2026.

Fear and comfort: patients with a strong gag reflex (1 review)

  • 1 review from a patient with a strong gag reflex
  • 1 review from a patient afraid of needles

Counted in the 364 written Google reviews of Smile Dental Group - Burnbay up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Smile Dental Group - Burnbay offers for each need

Been to Smile Dental Group - Burnbay?

Write a review

Equipment, comfort & access at Smile Dental Group - Burnbay

Technology: Clearcorrect, digital X-rays, iTero scanner, oral sedation, velscope and zoom whitening.

Comfort: LGBTQ+ friendly.

Access: Parking info on their website.

Clinics near Smile Dental Group - Burnbay that also offer emergency care

Marine Way Dental
Big Bend · 0.2 km · Check-ups and cleanings and Emergencies
Zoom Dental Burnaby
South Slope · 2.4 km · Check-ups and cleanings and Emergencies
Burnaby South Dental
Middlegate · 2.6 km · Check-ups and cleanings and Emergencies

Ready to call Smile Dental Group - Burnbay?

Ask Smile Dental Group - Burnbay who you’ll see, the total cost and their first opening.

Is Smile Dental Group - Burnbay your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Smile Dental Group - Burnbay

(604) 256-3223
EveningsUntil 7 p.m. on Mon, Tue, Wed and Thu
Saturday8 a.m.–5 p.m.
Dental care planSays it accepts CDCP: smiledentalgroup.ca, read 12 Sep 2026
InsuranceDirect billing
Dentists2
Group2 locations

Open 6 days a week

Monday10 a.m.–7 p.m.
Tuesday9 a.m.–7 p.m.
Wednesday11 a.m.–7 p.m.
Thursday10 a.m.–7 p.m.
Friday8 a.m.–5 p.m.
Saturday8 a.m.–5 p.m.
SundayClosed

Getting to Smile Dental Group - Burnbay

7575 Market Crossing, Burnaby, BC V5J 0A3. Wheelchair-accessible entrance

In Big Bend, Burnaby

Parking directions are on smiledentalgroup.ca

How this page was made

Made from the 364 written Google reviews we read, up to September 2026 and smiledentalgroup.ca, checked September 2026. Its Google profile is managed by the clinic.

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