Austin Dental Group
Patients often talk about kind, gentle care and appointments that run on time.
Patients most often mentionKind, gentle care 11 · Appointments run on time 8See the reviewsHide
Counted in the 199 Google reviews we read, up to September 2026.
Every theme, counted ↓Reviews on Dentist Signal ↓At a glance
- 18 of 199 reviews mention friendly, helpful staff
- No prices on their website; bills insurance directly and takes the dental care plan
- 1 dentist listed on their website
- Open Saturdays
What 199 reviews mention most
- Friendly, helpful staff: 18 reviews
- Kind, gentle care: 11 reviews
- Appointments run on time: 8 reviews
- Nervous patients felt at ease: 7 reviews
Cost and paying
- No prices on their website: ask for the total, including the exam and X-rays, when you call
- Bills insurance directly
- Takes the dental care plan
Who you’ll see
- Dr. Ellen Koo
Getting seen soon
- Open Saturdays
- Ask for the first opening when you call
Can help with
- Check-up and cleaning
- Toothache or emergency
- Children
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Dentures
- Root canal
- Extractions and wisdom teeth
- Takes the dental care plan
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
Who you’ll see
The team listed on their website.
Read bio
Dr. Koo has further expanded her expertise by obtaining an IV Sedation Certificate from the University of Alberta Faculty of Dentistry and an Implant Certificate from Apsun Dental Implant Research & Education Center. Additionally, she holds Invisalign Clear Essential I and II Certificates.
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Listed on Google as a dentist.
Kind, gentle care: 11 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Toothache or emergency
Their website has a page about emergency care. Their Google profile says they offer emergency care.
Emergency visits: 4 reviews.
- Can you see me today? Say where it hurts, since when, and whether there is swelling or a fever.
- What will the emergency exam and X-ray cost before any treatment?
Children
Their website has a page about children’s dentistry. Their Google profile says they see children.
Good visits for kids: 4 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their website has a page about sedation or care for anxious patients. Their Google profile says they offer sedation. Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 7 reviews. Little or no pain: 7 reviews. Kind, gentle care: 11 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Not many reviews mention this yet.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Dentures
Their website has a page about dentures.
Not many reviews mention this yet.
- Does the price include adjustments after the dentures are fitted?
- How long is it from the first visit to the finished dentures?
Root canal
Their website has a page about root canals.
Little or no pain: 7 reviews.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
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Call Austin Dental Group
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.