Ponderosa Family Dental
Patients often talk about kind, gentle care and putting nervous patients at ease.
Patients most often mentionKind, gentle care 18 · Nervous patients felt at ease 12See the reviewsHide
Counted in the 174 Google reviews we read, up to September 2026.
Every theme, counted ↓Reviews on Dentist Signal ↓At a glance
- 19 of 174 reviews mention friendly, helpful staff
- No prices on their website
- 4 dentists listed on their website
- Open evenings and Saturdays
What 174 reviews mention most
- Friendly, helpful staff: 19 reviews
- Kind, gentle care: 18 reviews
- Nervous patients felt at ease: 12 reviews
- Good visits for kids: 11 reviews
Cost and paying
- No prices on their website: ask for the total, including the exam and X-rays, when you call
Who you’ll see
- Dr. Jessica Chen · B.Sc, DMD
- Dr. Cindy Liang · DDS
- Dr. Gorav Singla
- Dr. Cynthia Yee · DDS
Getting seen soon
- Open evenings and Saturdays
- Ask for the first opening when you call
Can help with
- Check-up and cleaning
- Children
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Dentures
- Root canal
- Extractions and wisdom teeth
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
Who you’ll see
The team listed on their website.
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Dr. Jessica Chen obtained her Bachelor of Science with distinction (B.Sc.) degree from the University of British Columbia and her Doctor of Dental Medicine (DMD) degree with high distinction from the University of Sydney. Dr. Chen was awarded the Martin Halas Prize as the top clinical student in all clinical components in her final year of dentistry, and the Peter Kaleski prize for excellence in Prosthodontics and Endodontics from the Australian Society of Endodontology and International Academy of Gnathology Dr. Chen values building a trusting relationship with her patients through open communication and keeping her patients well-informed. Her kind, patient, and gentle demeanor allows patients to receive comprehensive care in a comfortable and stress-free environment. Dr. Chen practices minimally invasive dentistry with evidence-based approach and keeps her skills and knowledge up…
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Dr. Cindy Liang grew up in Vancouver and obtained her Bachelor of Biomedical Science from the University of Waterloo and her Doctor of Dental Surgery (DDS) degree with distinction from the University of Western Ontario. Since before she started dental school, she has been involved with dental outreach at Vancouver east side with Strathcona Community Clinic. She was also part of various outreach programs for kids and underserved communities in rural Ontario. She is passionate about expanding her professional repertoire through various CE courses and study clubs. Dr. Liang believes that comfort and trust are the most important aspects of a good experience at the dentist. She aims to provide gentle and comfortable care, involving her patients as much as possible in their treatment decisions.
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Ponderosa Family Dental is excited to welcome Dr Gorav Singla in its team. Dr Singla was born in India. He earned his Bachelors and Masters in dentistry from very renowned universities in India. He worked as a general dentist and prosthodontist for 12 years after his post graduation. He has completed 100s of implant and smile make over cases in his 12 years of dentistry carrier. After immigrating to Canada with his family, Dr Singla underwent vigorous examination process by National Dental Examination Board of Canada and successfully completed them in his first attempt to earn his DDS. He worked as an instructor and trainer at Dent art institute for training of international dentists. Dr Singla is very passionate about his work and continues to upgrade his skills by joining various continue education courses and study clubs. He explains the complete treatment plan to his patients in…
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Dr. Yee is a Fellow of the Royal College of Dentists of Canada and a Diplomate of the American Board of Periodontology. She received her DDS from University of Alberta. Subsequently, she completed her Advanced Education in General Dentistry, Master in Oral Biology and Certificate in Periodontics at Boston University. She was a clinical instructor at the Harvard School of Dental Medicine and at Samuels Sinclair Dental Center at Rhode Island Hospital. She is now a clinical instructor at her alma mater UBC and works in a private practice. Dr. Cynthia Yee is one of two LANAP certified periodontists in BC.
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Listed on Google as a dentist.
Explains things clearly: 8 reviews. Kind, gentle care: 18 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Children
Their website has a page about children’s dentistry.
Good visits for kids: 11 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 12 reviews. Little or no pain: 9 reviews. Kind, gentle care: 18 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Not many reviews mention this yet.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Dentures
Their website has a page about dentures.
Not many reviews mention this yet.
- Does the price include adjustments after the dentures are fitted?
- How long is it from the first visit to the finished dentures?
Root canal
Their website has a page about root canals.
Little or no pain: 9 reviews.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Extractions and wisdom teeth
Their website has a page about extractions and wisdom teeth.
Not many reviews mention this yet.
- Can it be done here, or will I be referred to an oral surgeon?
- What does it cost per tooth, and is sedation extra?
Cost and paying
Their website doesn’t list prices or ways to pay.
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
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Call Ponderosa Family Dental
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.