My Smile Family Dental, Edmonton
What patients mention most: putting nervous patients at ease (132 reviews) and kind, gentle care (101 reviews).
In 1,233 reviews, patients mention mostNervous patients felt at ease 132 · Kind, gentle care 101See the reviewsHide
Counted in the 1,233 Google reviews we read, up to September 2026.
Every theme in the 1,233 reviews ↓Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.
My Smile Family Dental at a glance
- 177 of 1,233 reviews mention friendly, helpful staff
- No prices on mysmilefamilydental.com; bills insurance directly
- 7 dentists listed on their website
- Open evenings and Saturdays
What 1,233 reviews mention most
- Friendly, helpful staff: 177 reviews
- Nervous patients felt at ease: 132 reviews
- Kind, gentle care: 101 reviews
- Good visits for kids: 79 reviews
Cost and paying
- No prices on their website: ask for the total, including the exam and X-rays, when you call
- Bills insurance directly
Who you’ll see
- Dr. Justin Highmoor · DMD
- Dr. Terry Orsten
- Dr. Kristen Dupuis · DDS
- Dr. Arshpreet Kaur · DDS
Getting seen soon
- Open evenings and Saturdays
- Ask for the first opening when you call
How My Smile Family Dental compares with other Edmonton clinics
My Smile Family Dental’s 1,233 written reviews set against 452 Edmonton clinics with 20+, to September 2026; hours against 631 Edmonton clinics with posted hours; its website against 493 Edmonton clinic websites. How we compare
What My Smile Family Dental can help with
My Smile Family Dental lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, dentures, root canals and extractions and wisdom teeth.
What treatment was like: whitening (9 reviews)
- 9 reviews describe teeth whitening (only 5% of Edmonton clinics have any)
- 7 reviews mention clear aftercare instructions (only 7% of Edmonton clinics have any)
- 6 reviews say the clinic called afterwards to check on them (only 5% of Edmonton clinics have any)
- 5 reviews describe getting a night guard (only 3% of Edmonton clinics have any)
- 2 reviews say the dentist laid out the options and let them choose
- 1 review describes getting veneers
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
Fear and comfort: never feeling rushed (5 reviews)
- 5 reviews say they never felt rushed (only 19% of Edmonton clinics have any)
- 4 reviews describe having laughing gas (only 8% of Edmonton clinics have any)
- 3 reviews describe being sedated for treatment (only 5% of Edmonton clinics have any)
- 6 reviews from patients nervous after a bad experience somewhere in the past
- 2 reviews from patients afraid of needles
- 1 review from a patient with a strong gag reflex
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
Who comes here: school-age children (8 reviews)
- 8 reviews from parents of school-age children (only 8% of Edmonton clinics have any)
- 5 reviews come from patients without dental insurance (only 1% of Edmonton clinics have any)
- 1 review comes from a patient watching what they spend
- 1 review describes care adapted for a patient with special needs
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
Getting an appointment and getting there: quick appointments (18 reviews)
- 18 reviews say they got an appointment quickly (only 9% of Edmonton clinics have any)
- 1 review describes being seen without an appointment
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
Insurance and paying, in patients' words: direct billing (7 reviews)
- 7 reviews say the clinic billed their insurance directly (only 8% of Edmonton clinics have any)
- 5 reviews mention a payment plan (only 7% of Edmonton clinics have any)
- 1 review says the office handled the insurance paperwork
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
Who you’ll see at My Smile Family Dental
7 people listed on mysmilefamilydental.com.
- Studied at University of Manitoba, 2012
Named in 7 reviews of My Smile Family Dental, 1 of them in the last 12 months
- Studied at Western University's Schulich School of Medicine and Dentistry, 2014
Named in 22 reviews of My Smile Family Dental, 13 of them in the last 12 months
- Studied at Western University
Show 3 more dentists
Named in 26 reviews of My Smile Family Dental, 18 of them in the last 12 months
The team, in patients' words: the whole team (186 reviews)
- 186 reviews praise the whole team
- 51 reviews praise the front desk
- 51 reviews praise a hygienist
- 24 reviews praise a dental assistant
- 1 review mentions seeing a female dentist
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
What 1,233 reviews of My Smile Family Dental mention
Counted in the 1,233 written Google reviews we read, up to September 2026. A theme shows once 12 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗
What unhappy patients of My Smile Family Dental say
All 33 one- and two-star written reviews of My Smile Family Dental since October 2023, each sorted by an AI reader: 33 describe a problem with the clinic. How they were sorted
How the clinic replies. It replied to 8 of these 33 reviews: it apologised in 1, invited the patient to get in touch in 7 and gave a general reply that didn't address the complaint in 1.
What My Smile Family Dental says about visits and policies
- Says it bills insurance directly.
- Says it offers nitrous oxide and conscious sedation.
From mysmilefamilydental.com, checked September 2026; policies change, so confirm when you book.
Cost and paying at My Smile Family Dental
Paying at My Smile Family Dental: Bills your insurance directly, charges the provincial fee guide and payment plans.
My Smile Family Dental posts no prices online; what patients across Canada said they paid gives a rough idea.
Changes at the clinic: reviews mention a change of owner
- 1 review mentions the clinic changing owners
Counted in the 1,233 written Google reviews of My Smile Family Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count
What My Smile Family Dental offers for each need
Their page Dental Exams & Cleanings ↗.
In My Smile Family Dental’s reviews: Explains things clearly: 49 reviews. Kind, gentle care: 101 reviews.
Their page No matter what, we have a solution. ↗.
In My Smile Family Dental’s reviews: Same- or next-day appointments: 12 reviews. Emergency visits: 61 reviews.
Their page Fissure Sealants ↗. Their Google profile says they see children.
In My Smile Family Dental’s reviews: Good visits for kids: 79 reviews.
Their website mentions sedation for nervous patients.
In My Smile Family Dental’s reviews: Nervous patients felt at ease: 132 reviews. Kind, gentle care: 101 reviews.
Their page Invisalign & Orthodontics ↗.
In My Smile Family Dental’s reviews: Braces or aligners: 12 reviews.
Been to My Smile Family Dental?
Write a reviewEquipment, comfort & access at My Smile Family Dental
Technology: Digital X-rays, intraoral scanner and nitrous oxide.
Access: Parking info on their website.
Clinics near My Smile Family Dental that also offer emergency care
Ready to call My Smile Family Dental?
Ask My Smile Family Dental who you’ll see, the total cost and their first opening.
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Call My Smile Family Dental
Open 7 days a week
Getting to My Smile Family Dental
13510 127 St, Edmonton, AB T5L 1B9. Wheelchair-accessible entrance
In Wellington, Edmonton
Parking directions are on mysmilefamilydental.com
How this page was made
Made from the 1,233 written Google reviews we read, up to September 2026 and mysmilefamilydental.com, checked September 2026. Its Google profile is managed by the clinic and established 1980.