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Dentist · Suder Greens

Secord Smiles Dental Group - West Edmonton Dentist

What patients mention most: kind, gentle care (61 reviews) and putting nervous patients at ease (45 reviews).

★ 4.5+ · 500+ Google reviews

In 548 reviews, patients mention mostKind, gentle care 61 · Nervous patients felt at ease 45See the reviewsHide
Kind, gentle care61 reviews · 11%
Nervous patients felt at ease45 reviews · 8%
Good visits for kids31 reviews · 6%
Explains things clearly19 reviews · 3%
Appointments run on time6 reviews · 1%
Friendly, helpful staff72 reviews · 13%

Counted in the 548 Google reviews we read, up to September 2026.

Every theme in the 548 reviews ↓
1304 Webber Greens Dr NW, Edmonton, AB T5T 7C5
Is Secord Smiles Dental Group - West Edmonton Dentist your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Secord Smiles Dental Group - West Edmonton Dentist at a glance

  • 72 of 548 reviews mention friendly, helpful staff
  • No prices on smilesdentalgroup.com; bills insurance directly and says it accepts the dental care plan (smilesdentalgroup.com, read 12 Sep 2026)
  • 18 dentists listed on their website
  • Open evenings and Saturdays

How Secord Smiles Dental Group - West Edmonton Dentist compares with other Edmonton clinics

4% of its 548 written reviews are one or two stars
Middle Edmonton clinic: 3%
A bigger share than 60% of Edmonton clinics
Disorganised office is its most common complaint: 5 of its 15 unhappy reviews since Oct 2023
Most common in Edmonton: work failed or had to be fixed
93% of its written reviews get a reply from the clinic, including 18 of its 24 one- and two-star reviews
Middle Edmonton clinic: 47%
Replies more than 87% of Edmonton clinics
Open Saturdays hours 9 a.m.–5 p.m.
41% of Edmonton clinics with posted hours are
Open Sundays hours 9 a.m.–5 p.m.
10% of Edmonton clinics with posted hours are
Open weekday evenings open until 7 p.m. on its latest weekday
44% of Edmonton clinics with posted hours are

Secord Smiles Dental Group - West Edmonton Dentist’s 548 written reviews set against 452 Edmonton clinics with 20+, to September 2026; hours against 631 Edmonton clinics with posted hours; its website against 493 Edmonton clinic websites. How we compare

What Secord Smiles Dental Group - West Edmonton Dentist can help with

Secord Smiles Dental Group - West Edmonton Dentist lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants and teeth whitening, veneers or bonding and says it accepts the dental care plan (smilesdentalgroup.com, read 12 Sep 2026).

Before you call Secord Smiles Dental Group - West Edmonton Dentist

  • Their website covers 7 locations, so some dentists or services it lists may be at another one

Fear and comfort: never feeling rushed (6 reviews)

  • 6 reviews say they never felt rushed (only 19% of Edmonton clinics have any)
  • 5 reviews describe being sedated for treatment (only 5% of Edmonton clinics have any)
  • 4 reviews describe IV sedation (only 4% of Edmonton clinics have any)
  • 1 review from a patient afraid of needles
  • 1 review from a patient nervous after a bad experience somewhere in the past

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who comes here: school-age children (5 reviews)

  • 5 reviews from parents of school-age children (only 8% of Edmonton clinics have any)
  • 3 reviews from parents of toddlers (only 6% of Edmonton clinics have any)
  • 1 review comes from a patient watching what they spend

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: costs explained upfront (3 reviews)

  • 3 reviews say the cost was explained before treatment (only 2% of Edmonton clinics have any)
  • 1 review names their insurance company
  • 1 review mentions Blue Cross

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Getting an appointment and getting there: quick appointments (4 reviews)

  • 4 reviews say they got an appointment quickly (only 9% of Edmonton clinics have any)
  • 2 reviews mention appointment reminders

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Secord Smiles Dental Group - West Edmonton Dentist

Their website lists one team for 6 locations. See the dentists on the Smiles Dental Group - Edmonton Dentist page, and ask which of them work at this one.

What 548 reviews of Secord Smiles Dental Group - West Edmonton Dentist mention

How the visit felt
Kind, gentle care 61 reviews
Nervous patients felt at ease 45 reviews
Explains things clearly 19 reviews
Getting an appointment
Appointments run on time 6 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 72 reviews
Good visits for kids 31 reviews
Treatments patients mention
Extractions or wisdom teeth 42 reviews
Emergency visits 23 reviews
Root canals 13 reviews

Counted in the 548 written Google reviews we read, up to September 2026. A theme shows once 5 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

The team, in patients' words: the hygienists (29 reviews)

  • 29 reviews praise a hygienist
  • 21 reviews praise the front desk
  • 16 reviews praise a dental assistant
  • 60 reviews praise the whole team

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What unhappy patients of Secord Smiles Dental Group - West Edmonton Dentist say

All 15 one- and two-star written reviews of Secord Smiles Dental Group - West Edmonton Dentist since October 2023, each sorted by an AI reader: 15 describe a problem with the clinic. How they were sorted

Disorganised office5 reviews · 3 in the last 12 months
Work failed or had to be fixed4 reviews · 1 in the last 12 months
Payment, deposit or refund disputes3 reviews · 1 in the last 12 months
Rough or painful treatment3 reviews
Dentist was rude or dismissive2 reviews
Hard to get or keep an appointment2 reviews · 2 in the last 12 months

How the clinic replies. It replied to 12 of these 15 reviews: it apologised in 6, invited the patient to get in touch in 11, offered a fix (a refund or redo, for example) in 1, defended the clinic's side in 6 and said the reviewer wasn't a patient (the clinic's position) in 1.

Cost and paying at Secord Smiles Dental Group - West Edmonton Dentist

Paying at Secord Smiles Dental Group - West Edmonton Dentist: Bills your insurance directly, charges the provincial fee guide, payment plans and says it accepts the Canadian Dental Care Plan (smilesdentalgroup.com, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care PlanAB Dental

Secord Smiles Dental Group - West Edmonton Dentist posts no prices online; what patients across Canada said they paid gives a rough idea.

Changes at the clinic: reviews mention a change of owner

  • 1 review mentions the clinic changing owners

Counted in the 548 written Google reviews of Secord Smiles Dental Group - West Edmonton Dentist up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Secord Smiles Dental Group - West Edmonton Dentist offers for each need

Been to Secord Smiles Dental Group - West Edmonton Dentist?

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Equipment, comfort & access at Secord Smiles Dental Group - West Edmonton Dentist

Comfort: Sedation available and LGBTQ+ friendly.

Other locations

The same clinic at its other locations.

Clinics near Secord Smiles Dental Group - West Edmonton Dentist that also offer emergency care

LIFE Dentistry
Secord · 0.2 km · Check-ups and cleanings and Emergencies
Westview Dental
Breckenridge Greens · 2.0 km · Check-ups and cleanings and Emergencies
Lewis Estates Dental Centre
Potter Greens · 2.1 km · Check-ups and cleanings and Emergencies

Ready to call Secord Smiles Dental Group - West Edmonton Dentist?

Ask Secord Smiles Dental Group - West Edmonton Dentist who you’ll see, the total cost and their first opening.

Is Secord Smiles Dental Group - West Edmonton Dentist your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Secord Smiles Dental Group - West Edmonton Dentist

(587) 855-4879
EveningsUntil 7 p.m. on Tue, Wed and Thu
Saturday9 a.m.–5 p.m.
Dental care planSays it accepts CDCP: smilesdentalgroup.com, read 12 Sep 2026
InsuranceDirect billing
Dentists18
Group7 locations

Open 6 days a week

Monday9 a.m.–5 p.m.
Tuesday9 a.m.–7 p.m.
Wednesday9 a.m.–7 p.m.
Thursday9 a.m.–7 p.m.
FridayClosed
Saturday9 a.m.–5 p.m.
Sunday9 a.m.–5 p.m.

Getting to Secord Smiles Dental Group - West Edmonton Dentist

1304 Webber Greens Dr NW, Edmonton, AB T5T 7C5. Wheelchair-accessible entrance

In Suder Greens, Edmonton

How this page was made

Made from the 548 written Google reviews we read, up to September 2026 and smilesdentalgroup.com, checked September 2026. Its Google profile is managed by the clinic and established 2008.

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