Excel Dental
Patients often talk about kind, gentle care and putting nervous patients at ease.
Can help with
- Check-up and cleaning
- Toothache or emergency
- Children
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Dentures
- Root canal
- Wisdom teeth
- Takes the dental care plan
Good to know before you call
- Their website covers 3 locations, so some dentists or services it lists may be at another one
What patients say most
- Kind, gentle care · 14 reviews
- Nervous patients felt at ease · 13 reviews
- Little or no pain · 6 reviews
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Listed on Google as a dentist.
Explains things clearly: 4 reviews. Kind, gentle care: 14 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Toothache or emergency
Their website has a page about emergency care. Their Google profile says they offer emergency care.
Not many reviews mention this yet.
- Can you see me today? Say where it hurts, since when, and whether there is swelling or a fever.
- What will the emergency exam and X-ray cost before any treatment?
Children
Their Google profile says they see children.
Good visits for kids: 3 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their Google profile says they offer sedation. Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 13 reviews. Little or no pain: 6 reviews. Kind, gentle care: 14 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Not many reviews mention this yet.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Braces or aligners: 3 reviews.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Dentures
Their website has a page about dentures.
Not many reviews mention this yet.
- Does the price include adjustments after the dentures are fitted?
- How long is it from the first visit to the finished dentures?
Root canal
Their website has a page about root canals.
Root canals: 4 reviews. Little or no pain: 6 reviews.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
Who you’ll see
The team listed on their website. Their website covers 3 locations, so some may work elsewhere.
Read bio
FAQ | Invisalign Is Invisalign treatment covered by dental insurance? By Dr Susan Pan, DDS September 29, 2023July 14, 2026 Invisalign treatment may be partially covered by dental insurance, depending on your policy. It’s recommended to check with your insurance provider for details. Online Appointment Requests Dr Susan Pan, DDS Dentist Dr. Susan R. Pan, DDS, is a highly qualified dentist with a long-standing engagement in the field since 1986. She was a recipient of the Dr. Gerald Z Wright Award for graduating first in her class at Schulich School of Medicine & Dentistry, University of Western Ontario. Additionally, she worked as a clinical instructor for new dentists at the University of Western Ontario’s School of Dentistry and graduated from the Dental School of Sun Yat-Sen University of Medical Sciences. Dr. Pan has received recognition for her exceptional work, as she was…
Read bio
Dentist Dr. Chenxin (Cindy) Li, a graduate of McGill University with a BSc in Microbiology and Immunology (2018), pursued her DDS at USC’s Herman Ostrow School of Dentistry, graduating in 2022. She earned the “Dental Journal Award” for her editorial work in the Dental Explorer. Following her dental school, Dr. Li completed a General Practice Residency at Harbor-UCLA, a Level 1 Trauma hospital, in 2023, gaining advanced skills in prosthodontics, endodontics, oral surgery, and periodontics. She is double-board certified in Canada and the USA and is authorized by the RCDSO for minimal sedation. Dr. Li’s dental philosophy centers on comprehensive, preventive care, aiming to achieve her patients’ smile goals. Her personal interests include hiking, cooking, and traveling.
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
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Their FAQ
Answers from their website.
What are braces and how do they work?
Braces are dental appliances that are used to straighten and align teeth. They work by applying gentle pressure to the teeth to move them into their desired position.
How long do I need to wear braces for them to be effective?
The duration of braces treatment varies from person to person, but on average, most people need to wear them for 1-3 years to achieve the desired results.
Do braces hurt?
Braces may cause some discomfort or soreness when they are first applied and during adjustments, but this should subside within a few days.
Are there any food restrictions when wearing braces?
Yes, there are some food restrictions when wearing braces as certain foods can damage the brackets or wires. Sticky, hard, and chewy foods should be avoided.
Can I play sports with braces?
Yes, you can still play sports while wearing braces, but it is recommended to wear a mouthguard to protect your braces and teeth.
What happens after my braces are removed?
After your braces are removed, your orthodontist will provide you with a retainer to wear to maintain the results of your treatment.
Need another dentist?
Other clinics nearby that also offer emergency care.
Compare all dentists in Hamilton →
Ready to call?
Check who you’ll see, the total cost and the first available appointment before you book.
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Call Excel Dental
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.