Kelowna Family Dental
Patients often talk about kind, gentle care and putting nervous patients at ease.
Patients most often mentionKind, gentle care 10 · Nervous patients felt at ease 8See the reviewsHide
Counted in the 142 Google reviews we read, up to September 2026.
Every theme, counted ↓Reviews on Dentist Signal ↓At a glance
- 16 of 142 reviews mention friendly, helpful staff
- No prices on their website; bills insurance directly
- 9 dentists listed on their website
What 142 reviews mention most
- Friendly, helpful staff: 16 reviews
- Kind, gentle care: 10 reviews
- Nervous patients felt at ease: 8 reviews
- Good visits for kids: 4 reviews
Cost and paying
- No prices on their website: ask for the total, including the exam and X-rays, when you call
- Bills insurance directly
Who you’ll see
- Dr. Robyn Moreau
- Dr. Leroy French
- Dr. Maggie Sparks
- Dr. Marc Hopkins
Getting seen soon
- Ask for the first opening when you call
Can help with
- Check-up and cleaning
- Toothache or emergency
- Children
- Nervous about the dentist
- Braces or Invisalign
- Root canal
- Extractions and wisdom teeth
Good to know before you call
- Closes before 6 p.m. and isn’t open weekends
- Their website covers 3 locations, so some dentists or services it lists may be at another one
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
Who you’ll see
The team listed on their website. Their website covers 3 locations, so some may work elsewhere.
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Did you wake up with a toothache, or break a tooth? Do you have swelling in your mouth? No matter the dental emergency, the next question is “Now what?” First things first, take a deep breath and call our office at 250-762-2223. If we are not open, our voicemail has instructions for who to call in the case of a dental emergency. Even if we are closed for holidays or a long weekend, we always have emergency coverage for our patients because you never know when a dental emergency will happen. Call us so we can help. What will happen in the case of a dental emergency? Well first, if we are open, our receptionists will schedule you an appointment with Dr. Moreau as soon as possible to assess the situation. She will diagnose your problem and help you come to a decision as to how to treat it. Depending on the dental emergency you are having, this could mean anything from a filling being…
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Jun 12, 2020 | Blog As many of you may already be aware, Dr. Sue Randhawa, a Kelowna dentist, retired earlier this year after practicing here for 30 years. She is looking forward to slowing down and spending more time with her family. It was with great pleasure and excitement that we worked with Dr. Randhawa to welcome her patients to our dental office. We have known Dr. Randhawa for over 3 years now and are excited to get to know her wonderful patients! We are located just down the hall from Dr. Randhawa’s office so it will be easy for her patients to find us. We share many of the same practice values as her so we anticipate a smooth transition for her patients. What we can offer over and above the excellent dental work that Dr. Randhawa did is expanded hours and two full time Registered Dental Hygienists, making booking your appointments easier. Our friendly team will welcome you…
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General Dentist Dr. Dilraj Bal was born and raised in Kelowna. She practiced in Kamloops for over seven years before returning home to Kelowna. She did her undergrad at the University of Alberta in Commerce before attending UBC in Vancouver for Dentistry. She graduated in 2014. While in Dental School, Dilraj did lots of volunteer work. Not only did she volunteer in Anahim, BC and Nepal, she also helped run the Abbotsford Student Clinic providing dental work to those in need in Abbotsford! Dr. Bal enjoys helping people maintain their oral health. She prides herself on making patients feel comfortable in an otherwise uncomfortable situation and helping to create a positive experience in the dental chair. She enjoys empowering patients with knowledge and the necessary information to make informed decisions regarding their oral health. When not in the dental office, Dilraj enjoys staying…
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Their website has a page about check-ups and cleanings.
Kind, gentle care: 10 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Toothache or emergency
Their website has a page about emergency care. Their Google profile says they offer emergency care.
Emergency visits: 6 reviews.
- Can you see me today? Say where it hurts, since when, and whether there is swelling or a fever.
- What will the emergency exam and X-ray cost before any treatment?
Children
Their Google profile says they see children.
Good visits for kids: 4 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their Google profile says they offer sedation.
Nervous patients felt at ease: 8 reviews. Kind, gentle care: 10 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Root canal
Their website has a page about root canals.
Not many reviews mention this yet.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Extractions and wisdom teeth
Their website has a page about extractions and wisdom teeth.
Not many reviews mention this yet.
- Can it be done here, or will I be referred to an oral surgeon?
- What does it cost per tooth, and is sedation extra?
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
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Need another dentist?
Other clinics nearby that also offer emergency care.
Ready to call?
Check who you’ll see, the total cost and the first available appointment before you book.
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Call Kelowna Family Dental
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.