Dentist Signal
Dental clinic · Forest Heights

KW Dentists - Highland Hills Dental (Dentist in Kitchener)

What patients mention most: kind, gentle care (40 reviews) and putting nervous patients at ease (22 reviews).

★ 4.5+ · 500+ Google reviews

In 634 reviews, patients mention mostKind, gentle care 40 · Nervous patients felt at ease 22See the reviewsHide
Kind, gentle care40 reviews · 6%
Nervous patients felt at ease22 reviews · 3%
Good visits for kids15 reviews · 2%
Explains things clearly13 reviews · 2%
Friendly, helpful staff100 reviews · 16%

Counted in the 634 Google reviews we read, up to September 2026.

Every theme in the 634 reviews ↓
875 Highland Rd W #43, Kitchener, ON N2N 2Y2
Is KW Dentists - Highland Hills Dental (Dentist in Kitchener) your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

KW Dentists - Highland Hills Dental (Dentist in Kitchener) at a glance

  • 100 of 634 reviews mention friendly, helpful staff
  • No prices on highlandhillsdentalcentre.com; bills insurance directly
  • 2 dentists listed on their website
  • Open evenings and Saturdays

How KW Dentists - Highland Hills Dental (Dentist in Kitchener) compares with other Kitchener clinics

3% of its 634 written reviews are one or two stars
Middle Kitchener clinic: 4%
A smaller share than 57% of Kitchener clinics
Pushed to have treatment they doubted is its most common complaint: 4 of its 10 unhappy reviews since Oct 2023
Most common in Kitchener: rude or unhelpful front desk
8% of its written reviews get a reply from the clinic, including 6 of its 19 one- and two-star reviews
Middle Kitchener clinic: 68%
Replies less than 74% of Kitchener clinics
Open Saturdays hours 9 a.m.–3 p.m.
39% of Kitchener clinics with posted hours are

KW Dentists - Highland Hills Dental (Dentist in Kitchener)’s 634 written reviews set against 104 Kitchener clinics with 20+, to September 2026; hours against 149 Kitchener clinics with posted hours; its website against 128 Kitchener clinic websites. How we compare

On the provincial register

Specialists at KW Dentists - Highland Hills Dental (Dentist in Kitchener)

John Joseph Elliot McIntosh is on the Royal College of Dental Surgeons of Ontario register as an oral surgeon (read 21 Oct 2026).

What KW Dentists - Highland Hills Dental (Dentist in Kitchener) can help with

KW Dentists - Highland Hills Dental (Dentist in Kitchener) lists check-ups and cleanings, emergency care, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, root canals and extractions and wisdom teeth.

Before you call KW Dentists - Highland Hills Dental (Dentist in Kitchener)

  • Their website covers 2 locations, so some dentists or services it lists may be at another one

The team, in patients' words: the front desk (50 reviews)

  • 50 reviews praise the front desk (3 times the Kitchener rate)
  • 42 reviews praise a hygienist (3 times the Kitchener rate)
  • 83 reviews praise the whole team
  • 3 reviews praise a dental assistant

Counted in the 634 written Google reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What treatment was like: jaw (TMJ) treatment (9 reviews)

  • 9 reviews describe treatment for jaw (TMJ) pain (only 1% of Kitchener clinics have any)
  • 1 review describes getting veneers

Counted in the 634 written Google reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: never feeling rushed (4 reviews)

  • 4 reviews say they never felt rushed (only 10% of Kitchener clinics have any)
  • 1 review from a patient afraid of needles

Counted in the 634 written Google reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at KW Dentists - Highland Hills Dental (Dentist in Kitchener)

4 people listed on highlandhillsdentalcentre.com. Their website covers 2 locations, so some may work elsewhere.

Dr. Paridhi Bassi
Dentist · BDS, DMD

Named in 54 reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener), 13 of them in the last 12 months

Dr. Jolanta Kolkiewicz
Dentist · DDS
Show the rest of the team (2)
Clinical team
SheaDental assistant
Office team
Kate PanteaOffice manager

What 634 reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) mention

How the visit felt
Kind, gentle care 40 reviews
Nervous patients felt at ease 22 reviews
Explains things clearly 13 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 100 reviews
Good visits for kids 15 reviews
Treatments patients mention
Root canals 11 reviews
Extractions or wisdom teeth 8 reviews

Counted in the 634 written Google reviews we read, up to September 2026. A theme shows once 6 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of KW Dentists - Highland Hills Dental (Dentist in Kitchener) say

All 10 one- and two-star written reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) since October 2023, each sorted by an AI reader: 10 describe a problem with the clinic. How they were sorted

Pushed to have treatment they doubted4 reviews · 1 in the last 12 months
Rude or unhelpful front desk4 reviews · 2 in the last 12 months
Insurance or plan billing problems2 reviews · 1 in the last 12 months
Work failed or had to be fixed2 reviews

How the clinic replies. It replied to 5 of these 10 reviews: it apologised in 1, invited the patient to get in touch in 1, defended the clinic's side in 3 and said the reviewer wasn't a patient (the clinic's position) in 2.

Cost and paying at KW Dentists - Highland Hills Dental (Dentist in Kitchener)

Paying at KW Dentists - Highland Hills Dental (Dentist in Kitchener): Bills your insurance directly.

KW Dentists - Highland Hills Dental (Dentist in Kitchener) posts no prices online; what patients across Canada said they paid gives a rough idea.

Getting an appointment and getting there: wheelchair access (1 review)

  • 1 review mentions wheelchair access

Counted in the 634 written Google reviews of KW Dentists - Highland Hills Dental (Dentist in Kitchener) up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What KW Dentists - Highland Hills Dental (Dentist in Kitchener) offers for each need

Been to KW Dentists - Highland Hills Dental (Dentist in Kitchener)?

Write a review

Equipment, comfort & access at KW Dentists - Highland Hills Dental (Dentist in Kitchener)

Technology: General anaesthesia, intraoral scanner, IV sedation, nitrous oxide and oral sedation.

Access: Parking info on their website.

Clinics near KW Dentists - Highland Hills Dental (Dentist in Kitchener) that also offer emergency care

Nordic Dentistry
Victoria Hills · 1.3 km · Check-ups and cleanings and Emergencies
Forest Hill Family Dental
Forest Hills · 1.4 km · Check-ups and cleanings and Emergencies
Kitchener-Waterloo (KW) Kids Dentistry
Lists itself as: children’s dentistry · Cherry Hill · 1.6 km · Check-ups and cleanings and Emergencies

Ready to call KW Dentists - Highland Hills Dental (Dentist in Kitchener)?

Ask KW Dentists - Highland Hills Dental (Dentist in Kitchener) who you’ll see, the total cost and their first opening.

Is KW Dentists - Highland Hills Dental (Dentist in Kitchener) your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call KW Dentists - Highland Hills Dental (Dentist in Kitchener)

(519) 578-9826
EveningsUntil 7 p.m. on Mon, Tue, Wed and Thu
Saturday9 a.m.–3 p.m.
InsuranceDirect billing
Dentists2
Group2 locations

Open 6 days a week

Monday9 a.m.–7 p.m.
Tuesday9 a.m.–7 p.m.
Wednesday9 a.m.–7 p.m.
Thursday9 a.m.–7 p.m.
Friday9 a.m.–3 p.m.
Saturday9 a.m.–3 p.m.
SundayClosed

Getting to KW Dentists - Highland Hills Dental (Dentist in Kitchener)

875 Highland Rd W #43, Kitchener, ON N2N 2Y2. Wheelchair-accessible entrance

In Forest Heights, Kitchener

Parking directions are on highlandhillsdentalcentre.com

How this page was made

Made from the 634 written Google reviews we read, up to September 2026 and highlandhillsdentalcentre.com, checked September 2026. Its Google profile is managed by the clinic and established 2002.

CallDirections