Dentist Signal
Specialist · Orthodontist (RCDSO register)Oxford Park

BHG Orthodontics

What patients mention most: how they look after children (42 reviews) and clear explanations (9 reviews).

★ 4.5+ · 250+ Google reviews

In 177 reviews, patients mention mostGood visits for kids 42 · Explains things clearly 9See the reviewsHide
Good visits for kids42 reviews · 24%
Explains things clearly9 reviews · 5%
Kind, gentle care8 reviews · 5%
Appointments run on time6 reviews · 3%
Nervous patients felt at ease4 reviews · 2%
Friendly, helpful staff29 reviews · 16%

Counted in the 177 Google reviews we read, up to September 2026.

Every theme in the 177 reviews ↓
37 Oxford St W, London, ON N6H 1R4, Canada
Is BHG Orthodontics your clinic?

Sources: RCDSO register, read 21 Oct 2026; open or closed from Google hours, read 9 Sep 2026; holidays may differ.

BHG Orthodontics at a glance

  • 42 of 177 reviews mention how they look after children
  • No prices on bhgorthodontics.com
  • 3 dentists listed on their website

How BHG Orthodontics compares with other London clinics

2% of its 177 written reviews are one or two stars
Middle London clinic: 4%
A smaller share than 64% of London clinics
Work failed or had to be fixed is its most common complaint: 2 of its 3 unhappy reviews since Oct 2023
Most common in London: work failed or had to be fixed
94% of its written reviews get a reply from the clinic, including 3 of its 4 one- and two-star reviews
Middle London clinic: 60%
Replies more than 77% of London clinics
24% of its 177 written reviews mention how they look after children (42)
Middle London clinic: 4.3%
5 times the London rate
3.4% of its 177 written reviews mention appointments that run on time (6)
Middle London clinic: 1.1%
3 times the London rate

BHG Orthodontics’s 177 written reviews set against 183 London clinics with 20+, to September 2026; hours against 247 London clinics with posted hours; its website against 196 London clinic websites. How we compare

Specialist clinic

BHG Orthodontics is an orthodontist

Michael William Gross is on the Royal College of Dental Surgeons of Ontario register as an orthodontist (read 21 Oct 2026).

Clifford Bruce Hill is on the Royal College of Dental Surgeons of Ontario register as an orthodontist (read 21 Oct 2026).

Tiantong Lou is on the Royal College of Dental Surgeons of Ontario register as an orthodontist (read 21 Oct 2026).

Their focus is braces and aligners.

Some specialists only see patients referred by a dentist, so ask when you call.

What BHG Orthodontics can help with

BHG Orthodontics lists braces or Invisalign (its focus).

Before you call BHG Orthodontics

  • Closes by 6 p.m. and isn’t open weekends
  • Their website covers 5 locations, so some dentists or services it lists may be at another one

Who you’ll see at BHG Orthodontics

5 people listed on bhgorthodontics.com. Their website covers 5 locations, so some may work elsewhere.

Dr. Tim Lou
Orthodontist

Named in 6 reviews of BHG Orthodontics, 2 of them in the last 12 months

Orthodontist
  • Studied at University of Manitoba
  • Training: Masters of Science, Orthodontics; fellow in the Royal College of Dentists of Canada

Dr. Tim Lou’s full bio on their website ↗

Dr. Michael Gross
Dentist
Orthodontist
  • Studied at University of Manitoba, 1989
  • Training: Graduate Orthodontics Program; Masters of Clinical Dentistry; Orthodontic Fellow in the Royal College of Dentists of Canada (RCDC)

Dr. Michael Gross’s full bio on their website ↗

Dr. Hill
Dentist
Show the rest of the team (2)
Office team
MerinaFinancial coordinator
DebPractice manager

What 177 reviews of BHG Orthodontics mention

How the visit felt
Explains things clearly 9 reviews
Kind, gentle care 8 reviews
Nervous patients felt at ease 4 reviews
Getting an appointment
Appointments run on time 6 reviews
Kids, staff and the dental care plan
Good visits for kids 42 reviews
Friendly, helpful staff 29 reviews
Treatments patients mention
Braces or aligners 57 reviews

Counted in the 177 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

The team, in patients' words: the whole team (38 reviews)

  • 38 reviews praise the whole team
  • 3 reviews praise the front desk

Counted in the 177 written Google reviews of BHG Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What unhappy patients of BHG Orthodontics say

All 3 one- and two-star written reviews of BHG Orthodontics since October 2023, each sorted by an AI reader: 3 describe a problem with the clinic. How they were sorted

Work failed or had to be fixed2 reviews · 2 in the last 12 months
Refused care or a request1 review · 1 in the last 12 months
Disorganised office1 review
Phones not answered or calls not returned1 review

How the clinic replies. It replied to 3 of these 3 reviews: it apologised in 2, invited the patient to get in touch in 2, defended the clinic's side in 1 and said the reviewer wasn't a patient (the clinic's position) in 1.

What you can see on bhgorthodontics.com before you go

From bhgorthodontics.com, checked September 2026.

Cost and paying at BHG Orthodontics

Paying at BHG Orthodontics: Payment plans.

BHG Orthodontics posts no prices online; what patients across Canada said they paid gives a rough idea.

Insurance and paying, in patients' words: payment plans (2 reviews)

  • 2 reviews mention a payment plan

Counted in the 177 written Google reviews of BHG Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What BHG Orthodontics offers for each need

Been to BHG Orthodontics?

Write a review

Equipment, comfort & access at BHG Orthodontics

Access: Parking info on their website.

Before your visit: Before-and-after photos online.

Clinics near BHG Orthodontics that also offer braces or Invisalign

Horizon Dental Care London
Oxford Park · 0.1 km · Check-ups and cleanings and Emergencies
Wharncliffe Family Dental
Oxford Park · 0.1 km · Check-ups and cleanings and Emergencies
We Smile Dentistry
Oxford Park · 0.3 km · Check-ups and cleanings and Emergencies

Ready to call BHG Orthodontics?

Ask BHG Orthodontics who you’ll see, the total cost and their first opening.

Is BHG Orthodontics your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call BHG Orthodontics

(519) 434-2183
EveningsCloses by 6 p.m.
SaturdayClosed
Dentists3
Group5 locations

Open 5 days a week

Monday8:30 a.m.–4:30 p.m.
Tuesday8:30 a.m.–4:30 p.m.
Wednesday8:30 a.m.–4:30 p.m.
Thursday8:30 a.m.–4:30 p.m.
Friday8:30 a.m.–4:30 p.m.
SaturdayClosed
SundayClosed

Getting to BHG Orthodontics

37 Oxford St W, London, ON N6H 1R4, Canada. Wheelchair-accessible entrance

In Oxford Park, London

Parking directions are on bhgorthodontics.com

How this page was made

Made from the 177 written Google reviews we read, up to September 2026 and bhgorthodontics.com, checked September 2026. Its Google profile is managed by the clinic and established 1996.

CallDirections