Dentist Signal
Dental clinic · Downsview-Roding-CFB

Keele & Sheppard Dentistry

What patients mention most: kind, gentle care (99 reviews) and clear explanations (38 reviews).

★ 4.5+ · 1,000+ Google reviews

Fee schedule on keeleshepparddentistry.com

In 1,035 reviews, patients mention mostKind, gentle care 99 · Explains things clearly 38See the reviewsHide
Kind, gentle care99 reviews · 10%
Explains things clearly38 reviews · 4%
Good visits for kids27 reviews · 3%
Nervous patients felt at ease19 reviews · 2%
Appointments run on time12 reviews · 1%
Friendly, helpful staff162 reviews · 16%

Counted in the 1,035 Google reviews we read, up to September 2026.

Every theme in the 1,035 reviews ↓
2800 Keele St Unit 3, North York, ON M3M 0B8
Is Keele & Sheppard Dentistry your clinic?

Sources: keeleshepparddentistry.com, read 12 Sep 2026; open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Keele & Sheppard Dentistry at a glance

  • 162 of 1,035 reviews mention friendly, helpful staff
  • Fee schedule on their website; bills insurance directly and says it accepts the dental care plan (keeleshepparddentistry.com, read 12 Sep 2026)
  • 5 dentists listed on their website
  • Open evenings and Saturdays

How Keele & Sheppard Dentistry compares with other North York clinics

1% of its 1,035 written reviews are one or two stars
Middle North York clinic: 4%
A smaller share than 81% of North York clinics
Rude or unhelpful front desk is its most common complaint: 6 of its 13 unhappy reviews since Oct 2023
Most common in North York: rude or unhelpful front desk
87% of its written reviews get a reply from the clinic, including 13 of its 14 one- and two-star reviews
Middle North York clinic: 50%
Replies more than 72% of North York clinics
Zoom whitening listed on keeleshepparddentistry.com, checked September 2026
Listed by 7.0% of the 387 North York clinic websites we checked
Intraoral camera listed on keeleshepparddentistry.com, checked September 2026
Listed by 10% of the 387 North York clinic websites we checked

Keele & Sheppard Dentistry’s 1,035 written reviews set against 323 North York clinics with 20+, to September 2026; hours against 537 North York clinics with posted hours; its website against 387 North York clinic websites. How we compare

What Keele & Sheppard Dentistry can help with

Keele & Sheppard Dentistry lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, dentures, root canals and extractions and wisdom teeth and says it accepts the dental care plan (keeleshepparddentistry.com, read 12 Sep 2026).

The team, in patients' words: the hygienists (77 reviews)

  • 77 reviews praise a hygienist (4 times the North York rate)
  • 89 reviews praise the front desk (about twice the North York rate)
  • 136 reviews praise the whole team
  • 12 reviews praise a dental assistant
  • 1 review mentions seeing a female dentist

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: never feeling rushed (7 reviews)

  • 7 reviews say they never felt rushed (only 7% of North York clinics have any)
  • 1 review from a patient afraid of needles

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What treatment was like: whitening (4 reviews)

  • 4 reviews describe teeth whitening (only 5% of North York clinics have any)
  • 3 reviews describe gum treatment or a deep cleaning (only 2% of North York clinics have any)

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Getting an appointment and getting there: reminders (3 reviews)

  • 3 reviews mention appointment reminders (only 7% of North York clinics have any)

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: direct billing (3 reviews)

  • 3 reviews say the clinic billed their insurance directly (only 2% of North York clinics have any)

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who comes here: school-age children (3 reviews)

  • 3 reviews from parents of school-age children (only 2% of North York clinics have any)

Counted in the 1,035 written Google reviews of Keele & Sheppard Dentistry up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Keele & Sheppard Dentistry

8 people listed on keeleshepparddentistry.com.

Dr. Neerav Javed Arora
Dentist · BDS, DDS

Named in 84 reviews of Keele & Sheppard Dentistry, 57 of them in the last 12 months

  • Studied at School of Dental Medicine, University at Buffalo

Dr. Neerav Javed Arora’s full bio on their website ↗

Dr. Ibtesam Syed
Hygienist

Named in 36 reviews of Keele & Sheppard Dentistry, 15 of them in the last 12 months

  • Studied at Fatima Jinnah Dental College, 2002
  • Training: Qualifying Program from University of Toronto

Dr. Ibtesam Syed’s full bio on their website ↗

Dr. Amy Hothi
Dentist

Named in 9 reviews of Keele & Sheppard Dentistry, 6 of them in the last 12 months

  • Training: two-year qualifying program in dentistry from the University of Toronto

Dr. Amy Hothi’s full bio on their website ↗

Dr. Romy Pabla
Dentist

Named in 30 reviews of Keele & Sheppard Dentistry, 27 of them in the last 12 months

  • Studied at NYU College of Dentistry

Dr. Romy Pabla’s full bio on their website ↗

Show 1 more dentist
Dr. Osama Eissa
Dentist
  • Studied at Faculty of Dentistry, Tanta University, Egypt, 2006
  • Training: orthodontic residency and training; Masters and PhD Degrees in Orthodontics; Dental Specialty Advanced Training Program in Orthodontics at University of Toronto

Dr. Osama Eissa’s full bio on their website ↗

Show the rest of the team (3)
Clinical team
GeraldDental assistant
NeelamDental hygienist
CarlaDental hygienist

What 1,035 reviews of Keele & Sheppard Dentistry mention

How the visit felt
Kind, gentle care 99 reviews
Explains things clearly 38 reviews
Nervous patients felt at ease 19 reviews
Getting an appointment
Appointments run on time 12 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 162 reviews
Good visits for kids 27 reviews
Treatments patients mention
Extractions or wisdom teeth 21 reviews
Braces or aligners 14 reviews

Counted in the 1,035 written Google reviews we read, up to September 2026. A theme shows once 10 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Keele & Sheppard Dentistry say

All 14 one- and two-star written reviews of Keele & Sheppard Dentistry since October 2023, each sorted by an AI reader: 13 describe a problem with the clinic, the other one is about something else. How they were sorted

Rude or unhelpful front desk6 reviews · 2 in the last 12 months
Dentist was rude or dismissive2 reviews · 1 in the last 12 months
Insurance or plan billing problems2 reviews · 1 in the last 12 months
Long wait past the appointment time2 reviews · 2 in the last 12 months
Rough or painful treatment2 reviews · 2 in the last 12 months
Rushed visit2 reviews · 1 in the last 12 months

How the clinic replies. It replied to 12 of these 13 reviews: it apologised in 8, invited the patient to get in touch in 9, defended the clinic's side in 8, said the reviewer wasn't a patient (the clinic's position) in 2 and gave a general reply that didn't address the complaint in 1.

What Keele & Sheppard Dentistry says about visits and policies

  • On paying over time, their website says: “Interest-free installment plans”.

From keeleshepparddentistry.com, checked September 2026; policies change, so confirm when you book.

Cost and paying at Keele & Sheppard Dentistry

Their prices

From keeleshepparddentistry.com/blog/emergency-dental-care, read 12 Sep 2026. Prices change, so confirm before treatment.

ServiceTypical Ontario cost (before insurance)
Emergency dental exam$55 – $160
X-ray (per image)$40 – $90
Filling$150 – $400+ (by size and surfaces)
Simple tooth extraction$150 – $300
Surgical extraction$250 – $500+
Root canal$600 – $2,200 (by tooth and number of canals)
Emergency extraction visit (exam, X-ray, simple removal)roughly $350 – $550 in regular hours

Paying at Keele & Sheppard Dentistry: Bills your insurance directly, posts a price list, payment plans, free consultation and says it accepts the Canadian Dental Care Plan (keeleshepparddentistry.com, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care PlanODSPHSOOW
Before treatment, ask
  • Their fee schedule is on their website: is it the provincial fee guide, or their own?

Prices and ways to pay as keeleshepparddentistry.com states them, checked September 2026.

What Keele & Sheppard Dentistry offers for each need

Been to Keele & Sheppard Dentistry?

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Equipment, comfort & access at Keele & Sheppard Dentistry

Technology: Digital X-rays, intraoral camera, intraoral scanner and zoom whitening.

Comfort: Sedation available and LGBTQ+ friendly.

Access: Parking info on their website.

Clinics near Keele & Sheppard Dentistry that also offer emergency care

Amed Dental
Downsview-Roding-CFB · 0.1 km · Check-ups and cleanings and Emergencies
Downsview Plaza Dental Office
Downsview-Roding-CFB · 0.2 km · Check-ups and cleanings and Emergencies
Pars Dental Clinic
Downsview-Roding-CFB · 0.5 km · Check-ups and cleanings and Emergencies

Ready to call Keele & Sheppard Dentistry?

Ask Keele & Sheppard Dentistry who you’ll see, the total cost and their first opening.

Is Keele & Sheppard Dentistry your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Keele & Sheppard Dentistry

(416) 398-7460
EveningsUntil 7 p.m. on Mon, Tue, Wed, Thu and Fri
Saturday9 a.m.–3 p.m.
Dental care planSays it accepts CDCP: keeleshepparddentistry.com, read 12 Sep 2026
InsuranceDirect billing
Dentists5

Open 6 days a week

Monday10 a.m.–7 p.m.
Tuesday10 a.m.–7 p.m.
Wednesday10 a.m.–7 p.m.
Thursday10 a.m.–7 p.m.
Friday10 a.m.–7 p.m.
Saturday9 a.m.–3 p.m.
SundayClosed

Getting to Keele & Sheppard Dentistry

2800 Keele St Unit 3, North York, ON M3M 0B8. Wheelchair-accessible entrance

In Downsview-Roding-CFB, North York

Parking directions are on keeleshepparddentistry.com

How this page was made

Made from the 1,035 written Google reviews we read, up to September 2026 and keeleshepparddentistry.com, checked September 2026. Its Google profile is managed by the clinic and established 2019.

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