Dentist Signal
Dental clinic · Brookfield Gardens

Inova Dental

What patients mention most: kind, gentle care (37 reviews) and putting nervous patients at ease (18 reviews).

★ 4.5+ · 500+ Google reviews

In 497 reviews, patients mention mostKind, gentle care 37 · Nervous patients felt at ease 18See the reviewsHide
Kind, gentle care37 reviews · 7%
Nervous patients felt at ease18 reviews · 4%
Explains things clearly10 reviews · 2%
Good visits for kids6 reviews · 1%
Friendly, helpful staff63 reviews · 13%

Counted in the 497 Google reviews we read, up to September 2026.

Every theme in the 497 reviews ↓
1405 Bank St, Ottawa, ON K1H 8N1
Is Inova Dental your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Inova Dental at a glance

  • 63 of 497 reviews mention friendly, helpful staff
  • No prices on inovadental.com; bills insurance directly and says it accepts the dental care plan (inovadental.com, read 12 Sep 2026)
  • 3 dentists listed on their website
  • Open Saturdays

How Inova Dental compares with other Ottawa clinics

5% of its 497 written reviews are one or two stars
Middle Ottawa clinic: 4%
A bigger share than 67% of Ottawa clinics
Disorganised office is its most common complaint: 7 of its 18 unhappy reviews since Oct 2023
Most common in Ottawa: rude or unhelpful front desk
81% of its 57 written reviews in the last 12 months give 4 or 5 stars
Down from 96% of its 440 reviews before that
18% of its written reviews get a reply from the clinic, including 14 of its 26 one- and two-star reviews
Middle Ottawa clinic: 54%
Replies less than 67% of Ottawa clinics
Open Saturdays hours 9 a.m.–6 p.m.
20% of Ottawa clinics with posted hours are

Inova Dental’s 497 written reviews set against 419 Ottawa clinics with 20+, to September 2026; hours against 583 Ottawa clinics with posted hours; its website against 439 Ottawa clinic websites. How we compare

On the provincial register

Specialists at Inova Dental

Sam Wissam Daher is on the Royal College of Dental Surgeons of Ontario register as an orthodontist (read 21 Oct 2026).

What Inova Dental can help with

Inova Dental lists check-ups and cleanings, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, dentures, root canals and extractions and wisdom teeth and says it accepts the dental care plan (inovadental.com, read 12 Sep 2026).

Before you call Inova Dental

  • Their website covers 2 locations, so some dentists or services it lists may be at another one

What treatment was like: whitening (65 reviews)

  • 65 reviews describe teeth whitening (only 4% of Ottawa clinics have any)
  • 3 reviews name a specific piece of technology used on them (only 1% of Ottawa clinics have any)
  • 1 review describes getting veneers

Counted in the 497 written Google reviews of Inova Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

The team, in patients' words: the assistants (11 reviews)

  • 11 reviews praise a dental assistant (only 16% of Ottawa clinics have any)
  • 69 reviews praise the whole team
  • 38 reviews praise a hygienist
  • 16 reviews praise the front desk

Counted in the 497 written Google reviews of Inova Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: direct billing (11 reviews)

  • 11 reviews say the clinic billed their insurance directly (only 4% of Ottawa clinics have any)
  • 2 reviews name their insurance company
  • 1 review mentions Sun Life

Counted in the 497 written Google reviews of Inova Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: never feeling rushed (3 reviews)

  • 3 reviews say they never felt rushed (only 9% of Ottawa clinics have any)

Counted in the 497 written Google reviews of Inova Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who comes here: patients without insurance (3 reviews)

  • 3 reviews come from patients without dental insurance (only 1% of Ottawa clinics have any)

Counted in the 497 written Google reviews of Inova Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Inova Dental

3 people listed on inovadental.com. Their website covers 2 locations, so some may work elsewhere.

Dr. Carlyle Louis
Dental hygienist · B.Sc, D.M.D

Named in 25 reviews of Inova Dental, 5 of them in the last 12 months

  • Studied at University of Montreal, 2001
  • Training: one year multidisciplinary residency with McGill University

Dr. Carlyle Louis’s full bio on their website ↗

Dr. Sam Daher
Dentist

What 497 reviews of Inova Dental mention

How the visit felt
Kind, gentle care 37 reviews
Nervous patients felt at ease 18 reviews
Explains things clearly 10 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 63 reviews
Good visits for kids 6 reviews
Treatments patients mention
Root canals 10 reviews
Emergency visits 8 reviews
Extractions or wisdom teeth 7 reviews

Counted in the 497 written Google reviews we read, up to September 2026. A theme shows once 4 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Inova Dental say

All 18 one- and two-star written reviews of Inova Dental since October 2023, each sorted by an AI reader: 18 describe a problem with the clinic. How they were sorted

Disorganised office7 reviews · 5 in the last 12 months
Rough or painful treatment5 reviews · 3 in the last 12 months
Work failed or had to be fixed4 reviews · 2 in the last 12 months
Cleanliness or safety concerns3 reviews · 2 in the last 12 months
Payment, deposit or refund disputes3 reviews · 2 in the last 12 months
Pushed to have treatment they doubted3 reviews · 1 in the last 12 months

How the clinic replies. It replied to 8 of these 18 reviews: it apologised in 6, invited the patient to get in touch in 7, offered a fix (a refund or redo, for example) in 1 and defended the clinic's side in 4.

Cost and paying at Inova Dental

Paying at Inova Dental: Bills your insurance directly, payment plans and says it accepts the Canadian Dental Care Plan (inovadental.com, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care Plan

Inova Dental posts no prices online; what patients across Canada said they paid gives a rough idea.

What Inova Dental offers for each need

Been to Inova Dental?

Write a review

Equipment, comfort & access at Inova Dental

Technology: Digital X-rays, intraoral scanner, dental laser, nitrous oxide, panoramic X-ray and velscope.

Access: Parking info on their website.

Other locations

The same clinic at its other locations.

Clinics near Inova Dental that also offer children’s dentistry

Cedars Dental
Brookfield Gardens · 0.0 km · Check-ups and cleanings and Children
Blue Heron Dental Group
Brookfield Gardens · 0.3 km · Check-ups and cleanings and Children
Alta Vista Dental Clinic
Brookfield Gardens · 0.4 km · Check-ups and cleanings and Emergencies

Ready to call Inova Dental?

Ask Inova Dental who you’ll see, the total cost and their first opening.

Is Inova Dental your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Inova Dental

(613) 733-8000
EveningsCloses by 6 p.m.
Saturday9 a.m.–6 p.m.
Dental care planSays it accepts CDCP: inovadental.com, read 12 Sep 2026
InsuranceDirect billing
Dentists3
Group2 locations

Open 6 days a week

Monday9 a.m.–6 p.m.
Tuesday9 a.m.–6 p.m.
Wednesday9 a.m.–6 p.m.
Thursday9 a.m.–6 p.m.
Friday9 a.m.–6 p.m.
Saturday9 a.m.–6 p.m.
SundayClosed

Getting to Inova Dental

1405 Bank St, Ottawa, ON K1H 8N1. Wheelchair-accessible entrance

In Brookfield Gardens, Ottawa

Parking directions are on inovadental.com

How this page was made

Made from the 497 written Google reviews we read, up to September 2026 and inovadental.com, checked September 2026. Its Google profile is managed by the clinic and established 2001.

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