Dentist Signal
Dental clinic · Steveston

Family Tree Dental

What patients mention most: kind, gentle care (26 reviews) and how they look after children (19 reviews).

★ 4.5+ · 250+ Google reviews

In 254 reviews, patients mention mostKind, gentle care 26 · Good visits for kids 19See the reviewsHide
Kind, gentle care26 reviews · 10%
Good visits for kids19 reviews · 7%
Nervous patients felt at ease17 reviews · 7%
Explains things clearly11 reviews · 4%
Friendly, helpful staff46 reviews · 18%

Counted in the 254 Google reviews we read, up to September 2026.

Every theme in the 254 reviews ↓
3900 Steveston Hwy #120, Richmond, BC V7E 1S6
Is Family Tree Dental your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Family Tree Dental at a glance

  • 46 of 254 reviews mention friendly, helpful staff
  • No prices on dentalfamilytree.com
  • 3 dentists listed on their website
  • Open evenings and Saturdays

How Family Tree Dental compares with other Richmond clinics

2% of its 254 written reviews are one or two stars
Middle Richmond clinic: 4%
A smaller share than 68% of Richmond clinics
Rude or unhelpful front desk is its most common complaint: 3 of its 4 unhappy reviews since Oct 2023
Most common in Richmond: rude or unhelpful front desk
4% of its written reviews get a reply from the clinic, including 0 of its 5 one- and two-star reviews
Middle Richmond clinic: 39%
Replies less than 72% of Richmond clinics
7.5% of its 254 written reviews mention how they look after children (19)
Middle Richmond clinic: 3.2%
About twice the Richmond rate
Open weekday evenings open until 7 p.m. on its latest weekday
22% of Richmond clinics with posted hours are

Family Tree Dental’s 254 written reviews set against 78 Richmond clinics with 20+, to September 2026; hours against 141 Richmond clinics with posted hours; its website against 104 Richmond clinic websites. How we compare

What Family Tree Dental can help with

Family Tree Dental lists check-ups and cleanings, implants and braces or Invisalign.

The team, in patients' words: the front desk (30 reviews)

  • 30 reviews praise the front desk (3 times the Richmond rate)
  • 48 reviews praise the whole team
  • 24 reviews praise a hygienist
  • 6 reviews praise a dental assistant

Counted in the 254 written Google reviews of Family Tree Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: a calm office (4 reviews)

  • 4 reviews describe a calm, relaxing office (only 8% of Richmond clinics have any)
  • 1 review from a patient with a strong gag reflex

Counted in the 254 written Google reviews of Family Tree Dental up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Family Tree Dental

3 people listed on dentalfamilytree.com.

Dr. JENNY KWOK
Dentist · DMD
  • Studied at The University of Sydney

Dr. JENNY KWOK’s full bio on their website ↗

Dr. Kantoch
Dentist

Named in 39 reviews of Family Tree Dental, 15 of them in the last 12 months

What 254 reviews of Family Tree Dental mention

How the visit felt
Kind, gentle care 26 reviews
Nervous patients felt at ease 17 reviews
Explains things clearly 11 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 46 reviews
Good visits for kids 19 reviews
Treatments patients mention
Root canals 9 reviews
Braces or aligners 6 reviews
Emergency visits 3 reviews
Extractions or wisdom teeth 3 reviews

Counted in the 254 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Family Tree Dental say

All 4 one- and two-star written reviews of Family Tree Dental since October 2023, each sorted by an AI reader: 4 describe a problem with the clinic. How they were sorted

Rude or unhelpful front desk3 reviews · 2 in the last 12 months
Dentist was rude or dismissive1 review
Refused care or a request1 review
Disorganised office1 review · 1 in the last 12 months
Pushed to have treatment they doubted1 review
Rushed visit1 review · 1 in the last 12 months

How the clinic replies. It hasn’t replied to any of these 4 reviews.

Cost and paying at Family Tree Dental

Their website doesn’t list prices or ways to pay.

Family Tree Dental posts no prices online; what patients across Canada said they paid gives a rough idea.

What Family Tree Dental offers for each need

Been to Family Tree Dental?

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Equipment, comfort & access at Family Tree Dental

Access: Parking info on their website.

Clinics near Family Tree Dental that also offer implants

Family Dentistry & Implants In Steveston Richmond
Steveston · 0.8 km · Check-ups and cleanings and Emergencies
Seacoast Dental Centre
Steveston · 1.0 km · Check-ups and cleanings and Emergencies
West Richmond Dental Centre
Seafair · 1.8 km · Check-ups and cleanings and Emergencies

Ready to call Family Tree Dental?

Ask Family Tree Dental who you’ll see, the total cost and their first opening.

Is Family Tree Dental your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Family Tree Dental

(604) 370-3132
EveningsUntil 7 p.m. on Tue, Wed and Thu
Saturday9 a.m.–4 p.m.
Dentists3

Open 6 days a week

Monday8 a.m.–4 p.m.
Tuesday9 a.m.–7 p.m.
Wednesday9 a.m.–7 p.m.
Thursday9 a.m.–7 p.m.
Friday9 a.m.–5 p.m.
Saturday9 a.m.–4 p.m.
SundayClosed

Getting to Family Tree Dental

3900 Steveston Hwy #120, Richmond, BC V7E 1S6. Wheelchair-accessible entrance

In Steveston, Richmond

Parking directions are on dentalfamilytree.com

How this page was made

Made from the 254 written Google reviews we read, up to September 2026 and dentalfamilytree.com, checked September 2026. Its Google profile is managed by the clinic and established 2018.

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