The Urban Dentist Richmond
Patients often talk about kind, gentle care and putting nervous patients at ease.
Can help with
- Check-up and cleaning
- Toothache or emergency
- Children
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Root canal
- Wisdom teeth
- Takes the dental care plan
What patients say most
- Kind, gentle care · 14 reviews
- Nervous patients felt at ease · 6 reviews
- Good visits for kids · 6 reviews
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Listed on Google as a dentist.
Kind, gentle care: 14 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Toothache or emergency
Their website has a page about emergency care. Their Google profile says they offer emergency care.
Emergency visits: 6 reviews.
- Can you see me today? Say where it hurts, since when, and whether there is swelling or a fever.
- What will the emergency exam and X-ray cost before any treatment?
Children
Their website has a page about children’s dentistry. Their Google profile says they see children.
Good visits for kids: 6 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 6 reviews. Kind, gentle care: 14 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Implants: 4 reviews.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Root canal
Their website has a page about root canals.
Root canals: 3 reviews.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Wisdom teeth
Their website has a page about extractions and wisdom teeth.
Extractions or wisdom teeth: 5 reviews.
- Can it be done here, or will I be referred to an oral surgeon?
- What does it cost per tooth, and is sedation extra?
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
Who you’ll see
The team listed on their website.
Read bio
What Is a Smile Makeover? A smile makeover in Richmond is a combination of dental procedures that enhance the way your teeth and gums appear. You might require a smile makeover in the following cases: Yellow or discoloured teeth Uneven gums Chipped or broken teeth Teeth that appear worn down Crowded or crooked teeth Teeth that are short or abnormally shaped Spaces between teeth Missing teeth To correct these problems, we may employ veneers or crowns. Veneers are thin porcelain shells that we bond to the front of your teeth and make them appear smoother and whiter. We will give you temporary veneers before putting in the permanent ones so that you can try them out and see how they look. Crowns are a smaller version of caps, which cover a broken tooth to make it strong and protect it. Our seasoned dentist, Dr. Kwong, will take impressions of the teeth to ensure that the veneers and…
Read bio
General Dentist Dr. William Kuo has been practicing general dentistry in Vancouver since 2005. He was born in Taiwan and moved to Vancouver in 1992. After high school in Vancouver, he studied Bachelor of Science at University of Waterloo, and then finished his dentistry at Boston University. He is fluent in English and Mandarin. William enjoys travelling and eat delicious food. our team Learn More
Read bio
General Dentist Dr. Carmen Chan has been practicing general dentistry since 1981. She moved to Vancouver in 1994 and has been serving the Richmond area for over 20 years. Her patients love her friendly, easy going manner as well as her excellent clinical skills. She is fluent in many languages including Cantonese, Mandarin, English and Tagalog. She has three adult children and enjoys bowling with her friends in her free time. our team Learn More
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
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Their FAQ
Answers from their website.
What dental services do you provide?
The types of services offered at our location include preventive care, restorative treatment, cosmetic enhancement, orthodontics, and emergency care.
Can i be seen for dental emergencies?
YES, we offer emergency services. If you’re in pain, if you’re having swelling, or if you have a related dental problem that you can’t wait to have treated, please call.
Is there dedicated parking available at the clinic?
YES, there is free parking available in front of the clinic, and it makes it very convenient for patients to come to our clinic for their appointments.
Do you accept insurance dental plans?
YES, we accept the Canadian Dental Care Plan. Plus, we have contracts with many insurance companies in order to assist patients with getting affordable and comprehensive dental care.
How can I book an appointment?
To make an appointment, give us a call at our clinic or fill out the online appointment request. One of our helpful team members will be happy to help you select an appointment day and time that meets your needs.
What is included in a smile makeover?
A smile makeover may include multiple cosmetic treatments designed to improve the appearance and balance of your smile.
How long do teeth whitening results typically last?
Results vary, but professional teeth whitening can last several months with good oral hygiene and healthy habits.
When should I seek emergency dental care?
You should seek emergency care for severe tooth pain, dental injuries, swelling, or a knocked-out tooth.
Need another dentist?
Other clinics nearby that also offer emergency care.
Compare all dentists in Brighouse-City Centre →
Ready to call?
Check who you’ll see, the total cost and the first available appointment before you book.
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Call The Urban Dentist Richmond
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.