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Dentist · Brighouse-City Centre

The Urban Dentist Richmond

What patients mention most: kind, gentle care (14 reviews) and putting nervous patients at ease (6 reviews).

★ 4.5+ · 250+ Google reviews

In 168 reviews, patients mention mostKind, gentle care 14 · Nervous patients felt at ease 6See the reviewsHide
Kind, gentle care14 reviews · 8%
Nervous patients felt at ease6 reviews · 4%
Good visits for kids6 reviews · 4%
Appointments run on time5 reviews · 3%
Friendly, helpful staff28 reviews · 17%

Counted in the 168 Google reviews we read, up to September 2026.

Every theme in the 168 reviews ↓
7031 Westminster Hwy Unit 100, Richmond, BC V6X 1A3
Is The Urban Dentist Richmond your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

The Urban Dentist Richmond at a glance

  • 28 of 168 reviews mention friendly, helpful staff
  • No prices on theurbandentist.ca; says it accepts the dental care plan (theurbandentist.ca, read 12 Sep 2026)
  • 3 dentists listed on their website
  • Open evenings and Saturdays

How The Urban Dentist Richmond compares with other Richmond clinics

4% of its 168 written reviews are one or two stars
Middle Richmond clinic: 4%
Work failed or had to be fixed is its most common complaint: 3 of its 5 unhappy reviews since Oct 2023
Most common in Richmond: rude or unhelpful front desk
89% of its written reviews get a reply from the clinic, including 5 of its 6 one- and two-star reviews
Middle Richmond clinic: 39%
Replies more than 79% of Richmond clinics
3.0% of its 168 written reviews mention appointments that run on time (5)
Middle Richmond clinic: 0.9%
3 times the Richmond rate
Open weekday evenings open until 7 p.m. on its latest weekday
22% of Richmond clinics with posted hours are
Oral sedation listed on theurbandentist.ca, checked September 2026
Listed by 12% of the 104 Richmond clinic websites we checked
Charges the provincial fee guide listed on theurbandentist.ca, checked September 2026
Listed by 15% of the 104 Richmond clinic websites we checked

The Urban Dentist Richmond’s 168 written reviews set against 78 Richmond clinics with 20+, to September 2026; hours against 141 Richmond clinics with posted hours; its website against 104 Richmond clinic websites. How we compare

What The Urban Dentist Richmond can help with

The Urban Dentist Richmond lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, root canals and extractions and wisdom teeth and says it accepts the dental care plan (theurbandentist.ca, read 12 Sep 2026).

Who you’ll see at The Urban Dentist Richmond

3 people listed on theurbandentist.ca.

Dr. Tony Kwong
Owner

Named in 58 reviews of The Urban Dentist Richmond, 9 of them in the last 12 months

Dr. Carmen Chan
Dentist
CantoneseMandarinTagalog
  • Speaks Cantonese, Mandarin and Tagalog

Dr. Carmen Chan’s full bio on their website ↗

The team, in patients' words: the whole team (28 reviews)

  • 28 reviews praise the whole team
  • 10 reviews praise the front desk
  • 6 reviews praise a hygienist

Counted in the 168 written Google reviews of The Urban Dentist Richmond up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What 168 reviews of The Urban Dentist Richmond mention

How the visit felt
Kind, gentle care 14 reviews
Nervous patients felt at ease 6 reviews
Getting an appointment
Appointments run on time 5 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 28 reviews
Good visits for kids 6 reviews
Treatments patients mention
Emergency visits 6 reviews
Extractions or wisdom teeth 5 reviews
Implants 4 reviews
Root canals 3 reviews

Counted in the 168 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of The Urban Dentist Richmond say

All 5 one- and two-star written reviews of The Urban Dentist Richmond since October 2023, each sorted by an AI reader: 5 describe a problem with the clinic. How they were sorted

Work failed or had to be fixed3 reviews · 2 in the last 12 months
Pushed to have treatment they doubted2 reviews · 2 in the last 12 months

How the clinic replies. It replied to 4 of these 5 reviews: it apologised in 4, invited the patient to get in touch in 2 and offered a fix (a refund or redo, for example) in 1.

What you can see on theurbandentist.ca before you go

From theurbandentist.ca, checked September 2026.

Cost and paying at The Urban Dentist Richmond

Paying at The Urban Dentist Richmond: Charges the provincial fee guide, free consultation and says it accepts the Canadian Dental Care Plan (theurbandentist.ca, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care Plan

The Urban Dentist Richmond posts no prices online; what patients across Canada said they paid gives a rough idea.

What The Urban Dentist Richmond offers for each need

Been to The Urban Dentist Richmond?

Write a review

Equipment, comfort & access at The Urban Dentist Richmond

Technology: Oral sedation.

Comfort: LGBTQ+ friendly.

Access: Parking info on their website.

Before your visit: Before-and-after photos online.

Clinics near The Urban Dentist Richmond that also offer emergency care

Dr. Ryan Kaltio Dental Richmond
Brighouse-City Centre · 0.1 km · Check-ups and cleanings and Emergencies
Dentudio Dentists
Burkeville · 0.3 km · Check-ups and cleanings and Emergencies

Ready to call The Urban Dentist Richmond?

Ask The Urban Dentist Richmond who you’ll see, the total cost and their first opening.

Is The Urban Dentist Richmond your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call The Urban Dentist Richmond

(236) 245-9167
EveningsUntil 7 p.m. on Tue
Saturday8 a.m.–5 p.m.
Dental care planSays it accepts CDCP: theurbandentist.ca, read 12 Sep 2026
Dentists3

Open 6 days a week

Monday8 a.m.–4:30 p.m.
Tuesday10 a.m.–7 p.m.
Wednesday8 a.m.–4:30 p.m.
Thursday8 a.m.–4:30 p.m.
Friday9 a.m.–5 p.m.
Saturday8 a.m.–5 p.m.
SundayClosed

Getting to The Urban Dentist Richmond

7031 Westminster Hwy Unit 100, Richmond, BC V6X 1A3. Wheelchair-accessible entrance

In Brighouse-City Centre, Richmond

Parking directions are on theurbandentist.ca

How this page was made

Made from the 168 written Google reviews we read, up to September 2026 and theurbandentist.ca, checked September 2026. Its Google profile is managed by the clinic and established 1981.

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