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Dentist · ThornhillPart of Altima Dental

Altima Promenade Dental & Pediatrics

What patients mention most: how they look after children (40 reviews) and kind, gentle care (27 reviews).

★ 4.5+ · 500+ Google reviews

In 328 reviews, patients mention mostGood visits for kids 40 · Kind, gentle care 27See the reviewsHide
Good visits for kids40 reviews · 12%
Kind, gentle care27 reviews · 8%
Explains things clearly12 reviews · 4%
Nervous patients felt at ease4 reviews · 1%
Appointments run on time4 reviews · 1%
Friendly, helpful staff37 reviews · 11%

Counted in the 328 Google reviews we read, up to September 2026.

Every theme in the 328 reviews ↓
1 Promenade Cir Units #185 & #186, Thornhill, ON L4J 4P8
Is Altima Promenade Dental & Pediatrics your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Altima Promenade Dental & Pediatrics at a glance

  • 40 of 328 reviews mention how they look after children
  • No prices on altimapromenadedental.com; says it accepts the dental care plan (altimapromenadedental.com, read 12 Sep 2026)
  • 5 dentists listed on their website
  • Open Saturdays

How Altima Promenade Dental & Pediatrics compares with other Thornhill clinics

3% of its 328 written reviews are one or two stars
Middle Thornhill clinic: 4%
A smaller share than 55% of Thornhill clinics
Charged more than they were told is its most common complaint: 3 of its 7 unhappy reviews since Oct 2023
Most common in Thornhill: pushed to have treatment they doubted
98% of its written reviews get a reply from the clinic, including 9 of its 9 one- and two-star reviews
Middle Thornhill clinic: 40%
Replies more than 93% of Thornhill clinics
12% of its 328 written reviews mention how they look after children (40)
Middle Thornhill clinic: 3.3%
4 times the Thornhill rate

Altima Promenade Dental & Pediatrics’s 328 written reviews set against 67 Thornhill clinics with 20+, to September 2026; hours against 109 Thornhill clinics with posted hours; its website against 81 Thornhill clinic websites. How we compare

On the provincial register

Specialists at Altima Promenade Dental & Pediatrics

Howard Frederick Klaiman is on the Royal College of Dental Surgeons of Ontario register as a prosthodontist (read 21 Oct 2026).

Sara Beth Werb is on the Royal College of Dental Surgeons of Ontario register as a pediatric dentist (read 21 Oct 2026).

What Altima Promenade Dental & Pediatrics can help with

Altima Promenade Dental & Pediatrics lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding, dentures, root canals and extractions and wisdom teeth and says it accepts the dental care plan (altimapromenadedental.com, read 12 Sep 2026).

Before you call Altima Promenade Dental & Pediatrics

  • Their website covers 2 locations, so some dentists or services it lists may be at another one

The team, in patients' words: the hygienists (21 reviews)

  • 21 reviews praise a hygienist (about twice the Thornhill rate)
  • 18 reviews praise the front desk
  • 36 reviews praise the whole team

Counted in the 328 written Google reviews of Altima Promenade Dental & Pediatrics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Altima Promenade Dental & Pediatrics

5 people listed on altimapromenadedental.com. Their website covers 2 locations, so some may work elsewhere.

Dr. Sara Werb
Dentist

Named in 33 reviews of Altima Promenade Dental & Pediatrics, 6 of them in the last 12 months

Pediatric
  • Studied at University of Toronto
  • Training: Master’s in Education from Canisius College; pediatric dental residency at Jacobi Medical Centre

Dr. Sara Werb’s full bio on their website ↗

Dr. Parastoo Golrokh
Dentist
Farsi
  • Speaks Farsi

Dr. Parastoo Golrokh’s full bio on their website ↗

Dr. Lilia Samarin
Dentist
RomanianRussian
  • Speaks Russian and Romanian

Dr. Lilia Samarin’s full bio on their website ↗

Show 1 more dentist

What 328 reviews of Altima Promenade Dental & Pediatrics mention

How the visit felt
Kind, gentle care 27 reviews
Explains things clearly 12 reviews
Nervous patients felt at ease 4 reviews
Getting an appointment
Appointments run on time 4 reviews
Kids, staff and the dental care plan
Good visits for kids 40 reviews
Friendly, helpful staff 37 reviews
Treatments patients mention
Emergency visits 6 reviews
Braces or aligners 3 reviews

Counted in the 328 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Altima Promenade Dental & Pediatrics say

All 7 one- and two-star written reviews of Altima Promenade Dental & Pediatrics since October 2023, each sorted by an AI reader: 7 describe a problem with the clinic. How they were sorted

Charged more than they were told3 reviews · 2 in the last 12 months
Dentist was rude or dismissive2 reviews · 1 in the last 12 months
Pushed to have treatment they doubted2 reviews · 1 in the last 12 months
Work failed or had to be fixed2 reviews · 2 in the last 12 months

How the clinic replies. It replied to 7 of these 7 reviews: it apologised in 4, invited the patient to get in touch in 7 and said the reviewer wasn't a patient (the clinic's position) in 3.

Cost and paying at Altima Promenade Dental & Pediatrics

Paying at Altima Promenade Dental & Pediatrics: Payment plans and says it accepts the Canadian Dental Care Plan (altimapromenadedental.com, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care Plan
In their words
Debit
Major credit cards
Cash

Altima Promenade Dental & Pediatrics posts no prices online; what patients across Canada said they paid gives a rough idea.

Who comes here: patients with special needs (1 review)

  • 1 review describes care adapted for a patient with special needs

Counted in the 328 written Google reviews of Altima Promenade Dental & Pediatrics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: Healthy Smiles Ontario (1 review)

  • 1 review describes using Healthy Smiles Ontario

Counted in the 328 written Google reviews of Altima Promenade Dental & Pediatrics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: patients afraid of needles (1 review)

  • 1 review from a patient afraid of needles

Counted in the 328 written Google reviews of Altima Promenade Dental & Pediatrics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Altima Promenade Dental & Pediatrics offers for each need

Been to Altima Promenade Dental & Pediatrics?

Write a review

Equipment, comfort & access at Altima Promenade Dental & Pediatrics

Technology: Digital X-rays, general anaesthesia, iTero scanner, nitrous oxide, oral sedation and trios.

Comfort: LGBTQ+ friendly.

Access: Parking info on their website and has an accessibility policy.

Clinics near Altima Promenade Dental & Pediatrics that also offer emergency care

Promenade Village Dental
Thornhill · 0.5 km · Check-ups and cleanings and Emergencies
Bathurst Centre Dental Care
Thornhill · 0.7 km · Check-ups and cleanings and Emergencies
Disera Dental
Thornhill · 0.7 km · Check-ups and cleanings and Emergencies

Ready to call Altima Promenade Dental & Pediatrics?

Ask Altima Promenade Dental & Pediatrics who you’ll see, the total cost and their first opening.

Is Altima Promenade Dental & Pediatrics your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Altima Promenade Dental & Pediatrics

(905) 707-1010
EveningsCloses by 6 p.m.
Saturday9 a.m.–4 p.m.
Dental care planSays it accepts CDCP: altimapromenadedental.com, read 12 Sep 2026
Dentists5
GroupAltima Dental

Open 6 days a week

Monday8:30 a.m.–6 p.m.
Tuesday8:30 a.m.–6 p.m.
Wednesday8:30 a.m.–6 p.m.
Thursday8:30 a.m.–6 p.m.
Friday9 a.m.–5 p.m.
Saturday9 a.m.–4 p.m.
SundayClosed

Getting to Altima Promenade Dental & Pediatrics

1 Promenade Cir Units #185 & #186, Thornhill, ON L4J 4P8

In Thornhill, Thornhill

Parking directions are on altimapromenadedental.com

How this page was made

Made from the 328 written Google reviews we read, up to September 2026 and altimapromenadedental.com, checked September 2026. Its Google profile is managed by the clinic.

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