Dentist Signal
Dentist · Shelbourne

Saanich Dental Group

What patients mention most: how they look after children (20 reviews) and putting nervous patients at ease (16 reviews).

★ 4.5+ · 100+ Google reviews

In 216 reviews, patients mention mostGood visits for kids 20 · Nervous patients felt at ease 16See the reviewsHide
Good visits for kids20 reviews · 9%
Nervous patients felt at ease16 reviews · 7%
Kind, gentle care16 reviews · 7%
Appointments run on time4 reviews · 2%
Friendly, helpful staff35 reviews · 16%

Counted in the 216 Google reviews we read, up to September 2026.

Every theme in the 216 reviews ↓
3941 Shelbourne St 2nd Floor, Victoria, BC V8P 4J2
Is Saanich Dental Group your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Saanich Dental Group at a glance

  • 35 of 216 reviews mention friendly, helpful staff
  • No prices on saanichdentalgroup.com
  • 4 dentists listed on their website
  • Open Saturdays

How Saanich Dental Group compares with other Victoria clinics

6% of its 216 written reviews are one or two stars
Middle Victoria clinic: 5%
A bigger share than 64% of Victoria clinics
Charged more than they were told is its most common complaint: 3 of its 7 unhappy reviews since Oct 2023
Most common in Victoria: work failed or had to be fixed
78% of its written reviews get a reply from the clinic, including 11 of its 13 one- and two-star reviews
Middle Victoria clinic: 40%
Replies more than 73% of Victoria clinics
9.3% of its 216 written reviews mention how they look after children (20)
Middle Victoria clinic: 2.1%
4 times the Victoria rate
Open Saturdays hours 8 a.m.–2 p.m.
12% of Victoria clinics with posted hours are
Dental laser listed on saanichdentalgroup.com, checked September 2026
Listed by 8.3% of the 157 Victoria clinic websites we checked
CEREC same-day crowns listed on saanichdentalgroup.com, checked September 2026
Listed by 9.6% of the 157 Victoria clinic websites we checked

Saanich Dental Group’s 216 written reviews set against 119 Victoria clinics with 20+, to September 2026; hours against 181 Victoria clinics with posted hours; its website against 157 Victoria clinic websites. How we compare

What Saanich Dental Group can help with

Saanich Dental Group lists check-ups and cleanings, emergency care, children’s dentistry, sedation or care for anxious patients and braces or Invisalign.

The team, in patients' words: the hygienists (17 reviews)

  • 17 reviews praise a hygienist
  • 10 reviews praise the front desk
  • 39 reviews praise the whole team
  • 3 reviews praise a dental assistant

Counted in the 216 written Google reviews of Saanich Dental Group up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Saanich Dental Group

4 people listed on saanichdentalgroup.com.

Dr. Sukan Nip
Dentist · DDS

Named in 21 reviews of Saanich Dental Group, 2 of them in the last 12 months

  • Studied at University of Toronto, 2001
  • Training: General Practice Residency Program

Dr. Sukan Nip’s full bio on their website ↗

Dr. Séan Compton
Dentist

Named in 29 reviews of Saanich Dental Group, 1 of them in the last 12 months

  • Studied at University of Alberta, 2003

Dr. Séan Compton’s full bio on their website ↗

Dr. Noelle Lownsbrough
Dentist
  • Studied at University of Alberta

Dr. Noelle Lownsbrough’s full bio on their website ↗

Dr. Alina Toaxen
Dentist

Named in 12 reviews of Saanich Dental Group, 2 of them in the last 12 months

  • Studied at UBC Dentistry, 2004

Dr. Alina Toaxen’s full bio on their website ↗

What 216 reviews of Saanich Dental Group mention

How the visit felt
Nervous patients felt at ease 16 reviews
Kind, gentle care 16 reviews
Getting an appointment
Appointments run on time 4 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 35 reviews
Good visits for kids 20 reviews
Treatments patients mention
Emergency visits 9 reviews
Root canals 6 reviews
Braces or aligners 6 reviews
Extractions or wisdom teeth 6 reviews
Implants 3 reviews

Counted in the 216 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Saanich Dental Group say

All 7 one- and two-star written reviews of Saanich Dental Group since October 2023, each sorted by an AI reader: 7 describe a problem with the clinic. How they were sorted

Charged more than they were told3 reviews · 3 in the last 12 months
Dentist was rude or dismissive3 reviews · 1 in the last 12 months
Rough or painful treatment2 reviews · 2 in the last 12 months
Work failed or had to be fixed2 reviews

How the clinic replies. It replied to 7 of these 7 reviews: it apologised in 3, invited the patient to get in touch in 2, defended the clinic's side in 6 and gave a general reply that didn't address the complaint in 1.

Cost and paying at Saanich Dental Group

Paying at Saanich Dental Group: Payment plans.

Saanich Dental Group posts no prices online; what patients across Canada said they paid gives a rough idea.

Fear and comfort: treatment asleep (1 review)

  • 1 review describes being put to sleep for treatment
  • 1 review from a patient nervous after a bad experience somewhere in the past

Counted in the 216 written Google reviews of Saanich Dental Group up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Getting an appointment and getting there: a waitlist (1 review)

  • 1 review mentions a waitlist
  • 1 review describes being seen without an appointment

Counted in the 216 written Google reviews of Saanich Dental Group up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Saanich Dental Group offers for each need

Been to Saanich Dental Group?

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Equipment, comfort & access at Saanich Dental Group

Technology: CEREC same-day crowns, intraoral scanner, iTero scanner, dental laser and velscope.

Access: Parking info on their website.

Clinics near Saanich Dental Group that also offer emergency care

Cedar Tree Dental
Shelbourne · 0.8 km · Check-ups and cleanings and Emergencies
Poplar Dental Centre
Shelbourne · 1.0 km · Check-ups and cleanings and Emergencies
Saanich Walk-in Denture Clinic
Denture clinic · Shelbourne · 1.1 km · Emergencies and Nervous patients

Ready to call Saanich Dental Group?

Ask Saanich Dental Group who you’ll see, the total cost and their first opening.

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Call Saanich Dental Group

(250) 477-7321
EveningsCloses by 6 p.m.
Saturday8 a.m.–2 p.m.
Dentists4

Open 6 days a week

Monday7:30 a.m.–4:30 p.m.
Tuesday7:30 a.m.–4:30 p.m.
Wednesday7:30 a.m.–4:30 p.m.
Thursday7:30 a.m.–4:30 p.m.
Friday7:30 a.m.–4:30 p.m.
Saturday8 a.m.–2 p.m.
SundayClosed

Getting to Saanich Dental Group

3941 Shelbourne St 2nd Floor, Victoria, BC V8P 4J2. Wheelchair-accessible entrance

In Shelbourne, Victoria

Parking directions are on saanichdentalgroup.com

How this page was made

Made from the 216 written Google reviews we read, up to September 2026 and saanichdentalgroup.com, checked September 2026. Its Google profile is managed by the clinic and established 2011.

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