Dentist Signal
Dentist · Belmont Park

Urban Smiles Colwood

What patients mention most: putting nervous patients at ease (26 reviews) and kind, gentle care (9 reviews).

★ 4.5+ · 100+ Google reviews

In 117 reviews, patients mention mostNervous patients felt at ease 26 · Kind, gentle care 9See the reviewsHide
Nervous patients felt at ease26 reviews · 22%
Kind, gentle care9 reviews · 8%
Good visits for kids7 reviews · 6%
Friendly, helpful staff19 reviews · 16%

Counted in the 117 Google reviews we read, up to September 2026.

Every theme in the 117 reviews ↓
324 Goldstream Ave #101, Victoria, BC V9B 2W3
Is Urban Smiles Colwood your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Urban Smiles Colwood at a glance

  • 26 of 117 reviews mention putting nervous patients at ease
  • No prices on urbansmilescolwood.com; bills insurance directly and says it accepts the dental care plan (urbansmilescolwood.com, read 12 Sep 2026)
  • 2 dentists listed on their website
  • Open Saturdays

How Urban Smiles Colwood compares with other Victoria clinics

6% of its 117 written reviews are one or two stars
Middle Victoria clinic: 5%
A bigger share than 63% of Victoria clinics
Dentist was rude or dismissive is its most common complaint: 2 of its 4 unhappy reviews since Oct 2023
Most common in Victoria: work failed or had to be fixed
51% of its written reviews get a reply from the clinic, including 1 of its 7 one- and two-star reviews
Middle Victoria clinic: 40%
Replies more than 56% of Victoria clinics
22% of its 117 written reviews mention putting nervous patients at ease (26)
Middle Victoria clinic: 6.7%
3 times the Victoria rate
6.0% of its 117 written reviews mention how they look after children (7)
Middle Victoria clinic: 2.1%
3 times the Victoria rate
Open Saturdays hours 9 a.m.–3:30 p.m.
12% of Victoria clinics with posted hours are
CEREC same-day crowns listed on urbansmilescolwood.com, checked September 2026
Listed by 9.6% of the 157 Victoria clinic websites we checked
Nitrous oxide listed on urbansmilescolwood.com, checked September 2026
Listed by 15% of the 157 Victoria clinic websites we checked

Urban Smiles Colwood’s 117 written reviews set against 119 Victoria clinics with 20+, to September 2026; hours against 181 Victoria clinics with posted hours; its website against 157 Victoria clinic websites. How we compare

What Urban Smiles Colwood can help with

Urban Smiles Colwood lists check-ups and cleanings, emergency care, sedation or care for anxious patients, implants, braces or Invisalign, teeth whitening, veneers or bonding and root canals and says it accepts the dental care plan (urbansmilescolwood.com, read 12 Sep 2026).

Fear and comfort: comfort extras (4 reviews)

  • 4 reviews mention comfort extras such as blankets or headphones (only 6% of Victoria clinics have any)
  • 4 reviews describe a calm, relaxing office (only 13% of Victoria clinics have any)
  • 1 review describes having laughing gas

Counted in the 117 written Google reviews of Urban Smiles Colwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

The team, in patients' words: the front desk (7 reviews)

  • 7 reviews praise the front desk (about twice the Victoria rate)
  • 22 reviews praise the whole team
  • 7 reviews praise a hygienist

Counted in the 117 written Google reviews of Urban Smiles Colwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Urban Smiles Colwood

3 people listed on urbansmilescolwood.com.

Dr. Rachel Staples
Owner · DMD

Named in 35 reviews of Urban Smiles Colwood, 9 of them in the last 12 months

  • Studied at University of British Columbia, 1995
  • Training: all seven core levels of neuromuscular dentistry

Dr. Rachel Staples’s full bio on their website ↗

Dr. Jade Haxton
Associate dentist
  • Studied at University of Sydney

Dr. Jade Haxton’s full bio on their website ↗

Show the rest of the team (1)
Clinical team
MaureenDental hygienist

What 117 reviews of Urban Smiles Colwood mention

How the visit felt
Nervous patients felt at ease 26 reviews
Kind, gentle care 9 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 19 reviews
Good visits for kids 7 reviews
Treatments patients mention
Emergency visits 4 reviews

Counted in the 117 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Urban Smiles Colwood say

All 4 one- and two-star written reviews of Urban Smiles Colwood since October 2023, each sorted by an AI reader: 4 describe a problem with the clinic. How they were sorted

Dentist was rude or dismissive2 reviews
Problems with a child's care1 review
Hard to get or keep an appointment1 review
Insurance or plan billing problems1 review · 1 in the last 12 months
Phones not answered or calls not returned1 review
Prices felt too high1 review · 1 in the last 12 months

How the clinic replies. It replied to 1 of these 4 reviews: it invited the patient to get in touch in 1 and said the reviewer wasn't a patient (the clinic's position) in 1.

Cost and paying at Urban Smiles Colwood

Paying at Urban Smiles Colwood: Bills your insurance directly, free consultation and says it accepts the Canadian Dental Care Plan (urbansmilescolwood.com, read 12 Sep 2026).

Insurance and plans
Canadian Dental Care Plan

Urban Smiles Colwood posts no prices online; what patients across Canada said they paid gives a rough idea.

Who comes here: word-of-mouth patients (2 reviews)

  • 2 reviews say they came on someone's recommendation

Counted in the 117 written Google reviews of Urban Smiles Colwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Urban Smiles Colwood offers for each need

Been to Urban Smiles Colwood?

Write a review

Equipment, comfort & access at Urban Smiles Colwood

Technology: CEREC same-day crowns, nitrous oxide and oral sedation.

Comfort: LGBTQ+ friendly.

Clinics near Urban Smiles Colwood that also offer emergency care

AUSCA Dental
Belmont Park · 0.4 km · Check-ups and cleanings and Emergencies
St. Anthony's Dental Clinic
Langford · 1.2 km · Check-ups and cleanings and Emergencies
Downtown Langford Family Dental
Langford · 1.5 km · Check-ups and cleanings and Emergencies

Ready to call Urban Smiles Colwood?

Ask Urban Smiles Colwood who you’ll see, the total cost and their first opening.

Is Urban Smiles Colwood your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Urban Smiles Colwood

(778) 400-7902
EveningsCloses by 6 p.m.
Saturday9 a.m.–3:30 p.m.
Dental care planSays it accepts CDCP: urbansmilescolwood.com, read 12 Sep 2026
InsuranceDirect billing
Dentists2

Open 6 days a week

Monday8 a.m.–2:30 p.m.
Tuesday10 a.m.–6 p.m.
Wednesday8 a.m.–4 p.m.
Thursday8 a.m.–6 p.m.
Friday8 a.m.–4 p.m.
Saturday9 a.m.–3:30 p.m.
SundayClosed

Getting to Urban Smiles Colwood

324 Goldstream Ave #101, Victoria, BC V9B 2W3. Wheelchair-accessible entrance

In Belmont Park, Victoria

How this page was made

Made from the 117 written Google reviews we read, up to September 2026 and urbansmilescolwood.com, checked September 2026. Its Google profile is managed by the clinic.

CallDirections