Urban Smiles Colwood
Patients often talk about putting nervous patients at ease and kind, gentle care.
Can help with
- Check-up and cleaning
- Toothache or emergency
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Root canal
- Takes the dental care plan
What patients say most
- Nervous patients felt at ease · 26 reviews
- Kind, gentle care · 9 reviews
- Good visits for kids · 7 reviews
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Their website has a page about check-ups and cleanings.
Kind, gentle care: 9 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Toothache or emergency
Their website has a page about emergency care.
Emergency visits: 4 reviews.
- Can you see me today? Say where it hurts, since when, and whether there is swelling or a fever.
- What will the emergency exam and X-ray cost before any treatment?
Nervous about the dentist
Their website has a page about sedation or care for anxious patients. Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 26 reviews. Kind, gentle care: 9 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Not many reviews mention this yet.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Root canal
Their website has a page about root canals.
Not many reviews mention this yet.
- Is the root canal done here, or will I be referred to a specialist?
- Does the price include the crown the tooth may need afterwards?
Dental care plan (CDCP)
Their website says they take the plan: “Insurance & CDCP At Urban Smiles Colwood, we are proud to accept all major insurance plans, including the Ministry of Social Services, and direct bill on your behalf.”
Not many reviews mention this yet.
- Do you bill the Canadian Dental Care Plan directly for this treatment?
- Will anything cost more than the plan pays? Ask for the amount before treatment.
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
Who you’ll see
The team listed on their website.
Read bio
General Dentist / Owner Rachel was born and raised in Victoria and was thrilled to return to her hometown in 1995 – after completing her dental degree at the University of British Columbia – to start her practice and raise her family. A lifelong learner, Rachel embarked on a journey of further training and hands-on learning in 2007. She attended and completed all seven core levels of neuromuscular dentistry at the prestigious LVI Global in Las Vegas, Nevada, where she is currently a fellow. Rachel believes in integrating comprehensive diagnosis and contemporary techniques with the latest technologies. With this philosophy, her goal is to improve the lives of her patients and to bring beautiful smiles to all who visit her office. Read More
Read bio
Dentist Dr. Jade Haxton is an associate dentist here at Urban Smiles Colwood. From a young age, Jade has been captivated by the field of dentistry. Her interest was first ignited during a memorable experience as a teenager, when her orthodontist used models of her jaws and teeth to teach a lecture to dental students—an event that made her feel like a bit of a celebrity and solidified her passion for oral health. With a clear goal in mind, she dedicated her high school and undergraduate years to preparing for a future in dentistry, eventually travelling to Australia to earn her Doctor of Dental Medicine degree from the University of Sydney. Read More
Show the rest of the team (1)
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
Been to Urban Smiles Colwood?
Tell other patients what it was like. We read every review before it goes up, good or bad.
Write a reviewEquipment, comfort & access
Their FAQ
Answers from their website.
Is sedation dentistry safe for adults and children?
Yes. Sedation dentistry is safe for both adults and children when administered by trained professionals. Your dentist monitors your vital signs throughout the procedure to ensure your safety.
What kind of sedation is used for dental anxiety?
Typical options consist of laughing gas (nitrous oxide), oral sedation (medication in pill form), and IV sedation (medicine through a vein). The ideal type of sedation your dentist will recommend depends on your level of anxiety and health background.
Will I feel pain during sedation dentistry procedures?
No. The area being treated is numbed with local anesthesia, and you are deeply relaxed from sedation. You should feel no pain during the procedure, only mild pressure or vibration.
How long does it take for dental sedation to wear off?
This depends on the type of sedation being used. Nitrous oxide wears off within minutes. Oral sedation may take a couple of hours to wear off. IV sedation can take longer. Your dentist will provide specific recovery instructions based on the sedation used.
Can people with medical conditions still get sedation dentistry?
Yes. Many patients with medical conditions can safely receive sedation dentistry. Your dentist will review your medical history, medications, and health concerns to choose the safest type of sedation.
How does a dentist evaluate whether sedation is safe?
The dentist reviews your overall health, medical records, and may consult your doctor. Heart, lung, and other conditions are considered to select the safest sedation method and dosage.
How should seniors prepare for a sedation dentistry appointment?
Seniors should bring a list of medications, arrive with a companion, follow fasting instructions, and discuss medical conditions or concerns with their dentist before treatment.
Is sedation dentistry covered by insurance?
Coverage depends on your dental or medical insurance plan. Many plans cover part of sedation for medically necessary procedures. Your dental clinic can review your benefits in advance.
Need another dentist?
Other clinics nearby that also offer emergency care.
Ready to call?
Check who you’ll see, the total cost and the first available appointment before you book.
Is this your clinic? Update your details · Spot a mistake? Tell us · Write a review
Call Urban Smiles Colwood
From their website and Google. Call to confirm.
Hours
From Google. Holiday hours may differ.