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Dentist · Brookfield Gardens

Dentistry @ Bank Street Professional Centre

What patients mention most: kind, gentle care (23 reviews) and putting nervous patients at ease (22 reviews).

★ 4.5+ · 250+ Google reviews

In 262 reviews, patients mention mostKind, gentle care 23 · Nervous patients felt at ease 22See the reviewsHide
Kind, gentle care23 reviews · 9%
Nervous patients felt at ease22 reviews · 8%
Explains things clearly14 reviews · 5%
Appointments run on time13 reviews · 5%
Good visits for kids9 reviews · 3%
Friendly, helpful staff36 reviews · 14%

Counted in the 262 Google reviews we read, up to September 2026.

Every theme in the 262 reviews ↓
1355 Bank St Ste 108, Ottawa, ON K1H 8K7
Is Dentistry @ Bank Street Professional Centre your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Dentistry @ Bank Street Professional Centre at a glance

  • 36 of 262 reviews mention friendly, helpful staff
  • No prices on dentistryatbank.com
  • 3 dentists listed on their website

How Dentistry @ Bank Street Professional Centre compares with other Ottawa clinics

4% of its 262 written reviews are one or two stars
Middle Ottawa clinic: 4%
Dentist was rude or dismissive is its most common complaint: 2 of its 3 unhappy reviews since Oct 2023
Most common in Ottawa: rude or unhelpful front desk
66% of its written reviews get a reply from the clinic, including 4 of its 10 one- and two-star reviews
Middle Ottawa clinic: 54%
Replies more than 59% of Ottawa clinics
5.0% of its 262 written reviews mention appointments that run on time (13)
Middle Ottawa clinic: 1.7%
3 times the Ottawa rate

Dentistry @ Bank Street Professional Centre’s 262 written reviews set against 419 Ottawa clinics with 20+, to September 2026; hours against 583 Ottawa clinics with posted hours; its website against 439 Ottawa clinic websites. How we compare

What Dentistry @ Bank Street Professional Centre can help with

Dentistry @ Bank Street Professional Centre lists check-ups and cleanings and sedation or care for anxious patients.

Before you call Dentistry @ Bank Street Professional Centre

  • Closes by 6 p.m. and isn’t open weekends
  • Their website covers 2 locations, so some dentists or services it lists may be at another one

The team, in patients' words: the assistants (3 reviews)

  • 3 reviews praise a dental assistant (only 16% of Ottawa clinics have any)
  • 30 reviews praise the whole team
  • 15 reviews praise a hygienist
  • 5 reviews praise the front desk

Counted in the 262 written Google reviews of Dentistry @ Bank Street Professional Centre up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Fear and comfort: never feeling rushed (4 reviews)

  • 4 reviews say they never felt rushed (only 9% of Ottawa clinics have any)
  • 1 review from a patient afraid of needles

Counted in the 262 written Google reviews of Dentistry @ Bank Street Professional Centre up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What treatment was like: jaw (TMJ) treatment (3 reviews)

  • 3 reviews describe treatment for jaw (TMJ) pain (only 1% of Ottawa clinics have any)
  • 1 review describes getting veneers

Counted in the 262 written Google reviews of Dentistry @ Bank Street Professional Centre up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Dentistry @ Bank Street Professional Centre

3 people listed on dentistryatbank.com. Their website covers 2 locations, so some may work elsewhere.

Dr. Melvin Lee
Dentist

Named in 181 reviews of Dentistry @ Bank Street Professional Centre, 38 of them in the last 12 months

Dr. Dirk Keenan
Dentist
Dr. Euna Hwang
Dentist

What 262 reviews of Dentistry @ Bank Street Professional Centre mention

How the visit felt
Kind, gentle care 23 reviews
Nervous patients felt at ease 22 reviews
Explains things clearly 14 reviews
Getting an appointment
Appointments run on time 13 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 36 reviews
Good visits for kids 9 reviews
Treatments patients mention
Root canals 23 reviews
Extractions or wisdom teeth 8 reviews
Implants 4 reviews
Emergency visits 3 reviews

Counted in the 262 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Dentistry @ Bank Street Professional Centre say

All 3 one- and two-star written reviews of Dentistry @ Bank Street Professional Centre since October 2023, each sorted by an AI reader: 3 describe a problem with the clinic. How they were sorted

Dentist was rude or dismissive2 reviews · 1 in the last 12 months
Refused care or a request1 review
Disorganised office1 review
Prices felt too high1 review · 1 in the last 12 months
Work failed or had to be fixed1 review

How the clinic replies. It replied to 2 of these 3 reviews: it apologised in 1 and defended the clinic's side in 1.

What you can see on dentistryatbank.com before you go

From dentistryatbank.com, checked September 2026.

Cost and paying at Dentistry @ Bank Street Professional Centre

Their website doesn’t list prices or ways to pay.

Dentistry @ Bank Street Professional Centre posts no prices online; what patients across Canada said they paid gives a rough idea.

Who comes here: word-of-mouth patients (2 reviews)

  • 2 reviews say they came on someone's recommendation

Counted in the 262 written Google reviews of Dentistry @ Bank Street Professional Centre up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Getting an appointment and getting there: wheelchair access (2 reviews)

  • 2 reviews mention wheelchair access

Counted in the 262 written Google reviews of Dentistry @ Bank Street Professional Centre up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Dentistry @ Bank Street Professional Centre offers for each need

Been to Dentistry @ Bank Street Professional Centre?

Write a review

Equipment, comfort & access at Dentistry @ Bank Street Professional Centre

Comfort: LGBTQ+ friendly.

Before your visit: Before-and-after photos online.

Clinics near Dentistry @ Bank Street Professional Centre that also offer sedation or care for anxious patients

Billings Bridge Dental Center
Brookfield Gardens · 0.2 km · Check-ups and cleanings and Emergencies
Inova Dental
Brookfield Gardens · 0.6 km · Check-ups and cleanings and Children
Bank Street Dentistry
Brookfield Gardens · 0.7 km · Check-ups and cleanings and Nervous patients

Ready to call Dentistry @ Bank Street Professional Centre?

Ask Dentistry @ Bank Street Professional Centre who you’ll see, the total cost and their first opening.

Is Dentistry @ Bank Street Professional Centre your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Dentistry @ Bank Street Professional Centre

(613) 695-2533
EveningsCloses by 6 p.m.
SaturdayClosed
Dentists3
Group2 locations

Open 4 days a week

Monday7 a.m.–3 p.m.
Tuesday7 a.m.–3 p.m.
Wednesday7 a.m.–3 p.m.
Thursday7 a.m.–3 p.m.
FridayClosed
SaturdayClosed
SundayClosed

Getting to Dentistry @ Bank Street Professional Centre

1355 Bank St Ste 108, Ottawa, ON K1H 8K7. Wheelchair-accessible entrance

In Brookfield Gardens, Ottawa

How this page was made

Made from the 262 written Google reviews we read, up to September 2026 and dentistryatbank.com, checked September 2026. Its Google profile is managed by the clinic.

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