River Road Dental Richmond
Patients often talk about kind, gentle care and how they look after children.
Can help with
- Check-up and cleaning
- Children
- Nervous about the dentist
- Implants
- Braces or Invisalign
- Takes the dental care plan
What patients say most
- Kind, gentle care · 19 reviews
- Good visits for kids · 16 reviews
- Nervous patients felt at ease · 10 reviews
What do you need?
Pick one to see what they offer, what patients say and what to ask.
Check-up and cleaning
Their website has a page about check-ups and cleanings.
Explains things clearly: 8 reviews. Kind, gentle care: 19 reviews.
- Are you taking new patients, and when is the first opening for a new-patient exam and cleaning?
- What will the exam, X-rays and cleaning cost, and what will my insurance or the dental care plan cover?
Children
Their website has a page about children’s dentistry. Their Google profile says they see children.
Good visits for kids: 16 reviews.
- From what age do you see children, and can brothers and sisters be booked together?
- Do you bill my insurance or the dental care plan directly for my child?
Nervous about the dentist
Their website has a page about sedation or care for anxious patients. Their website mentions sedation for nervous patients.
Nervous patients felt at ease: 10 reviews. Kind, gentle care: 19 reviews.
- Say you’re nervous when you book, and ask what helps: a longer appointment, breaks, numbing, laughing gas or sedation.
- If sedation is an option, what does it cost, and will I need someone to take me home?
Implants
Their website has a page about implants.
Not many reviews mention this yet.
- Is the consultation free, and does the quote include the implant, the abutment and the crown?
- Who places the implant here?
Braces or Invisalign
Their website has a page about braces or Invisalign.
Not many reviews mention this yet.
- Is the consultation free, and does the price include retainers and follow-up visits?
- Will an orthodontist or a general dentist be treating me?
Dental care plan (CDCP)
Their website says they take the plan: “We are accepting CDCP – now available for all ages!”
Not many reviews mention this yet.
- Do you bill the Canadian Dental Care Plan directly for this treatment?
- Will anything cost more than the plan pays? Ask for the amount before treatment.
Cost and paying
- What’s the total, including the exam and X-rays?
- How much will my insurance or the dental care plan cover?
- Does anything cost more than the provincial fee guide?
They don’t post prices online. For a rough idea, see what patients across Canada said they paid.
Who you’ll see
The team listed on their website.
Read bio
Dr. Lin Shi grew up in Beijing, China, and graduated in 1996 from Capital Medical University, Faculty of Dentistry Dr. Lin Shi grew up in Beijing, China, and graduated in 1996 from Capital Medical University, Faculty of Dentistry. She received her Master’s degree in Orthodontics from Peking University, Schol of Stomatology in 2005. Lin moved to Vancouver in 2012 with her family. She is a member of the Canadian Dental Association, the BC Dental Association. Through her over 20 years of orthodontics practice, Dr. Shi continues to participate in study clubs and advanced education courses and thrives on staying current with new dental technologies. Her expertise includes all kinds of braces, Invisalign, and other removable appliances. She also specializes in early childhood orthodontic intervention and dentofacial orthopedics. Learn More
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Dr. Ivy Hsu Graduated in 2014 from CEU Cardinal Herrera University in Spain. Fluent in Spanish, Mandarin, and English, her multilingual proficiency ensures effective communication and rapport-building with patients of diverse backgrounds. Driven by a relentless pursuit of excellence, Dr. Ivy Hsu expanded her professional horizons by obtaining a dentistry licence in Taiwan. She spent a year at Kaohsiung Chang Gung Memorial Hospital, a renowned institution, where she gained invaluable experience in all aspects of dentistry further enriching her expertise. For the past two years, Dr. Ivy Hsu has been an integral part of our esteemed dental team at River Road Dental. Her collaborative spirit and dedication have contributed significantly to the success of our practice. Working closely with Dr. Chen, she has refined her skills and acquired a deep understanding of advanced dental…
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Meet our Richmond Dentist Dr. Chen Dr. Chen graduated from Peking University School of Stomatology, which is the highest-level dental school in China. After receiving his PhD in Stomatology from Peking University in 2009, Dr. Chen served as a clinical instructor at Peking University School of Stomatology and UBC School of Dentistry respectively. During his 17 years of work, his excellence in clinical operations and consideration have been unanimously recognized by patients and peers. Dr. Chen’s areas of expertise include pediatric dentistry, complex wisdom tooth extraction, and dental implants. Outside of work, Dr. Chen loves to spend time with his wife, three daughters and the dog. He also enjoys travelling and playing guitar. Learn More
Show 1 more dentist
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Dr. Salem graduated from the University of Alexandria, Egypt, completing her Bachelors of Dental Surgery. Dr. Salem is a passionate member of our dental team at River Road Dental. She takes the time to get to know each patient and ensures they are comfortable before and during their treatment process. Dr. Salem is passionate about preventative dental care and restorative dental treatments. She looks forward to treating your smile at your next scheduled appointment. Learn More
What patients say
Counted from their Google reviews up to September 2026. Something shows here once at least 3 patients mention it. Bigger clinics get more reviews, so compare with care. Google’s rating and review total change every day, so we round them down (like 4.5+ stars or 250+ reviews) to stay accurate until our next update. See today’s reviews on Google ↗
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Their FAQ
Answers from their website.
What are the signs that I need to see a dentist?
You should visit a dentist if you are experiencing a toothache, bleeding gums, bad breath, or sensitivity to hot or cold. Loose teeth or pain and sore gums could also be a sign. Checkups are also essential even if you have no issues. A dentist in Richmond can ensure that your smile remains healthy before it gets worse.
What is the difference between a general dentist and a specialist?
A general dentist handles the routine care, such as cleanings, fillings, and checkups. A specialist gets additional training to handle certain problems, such as gum disease, root canals, or braces. You’ll likely visit a general dentist first, and if necessary, they’ll send you to a specialist. They both work together to get your gums and teeth healthy.
What are dental implants and how do they work?
Dental implants are what replace missing teeth. A tiny metal post is inserted into your jaw, and a crown resembling the tooth is placed on top of it. They feel and function like your own teeth. Implants enable you to eat, talk, and smile with confidence.
What are the benefits of flossing?
Floss removes food and plaque between your teeth where your toothbrush can’t. It keeps gums healthy and teeth free of cavities. Daily flossing also prevents bad breath. It’s an easy habit that keeps your smile clean and healthy.
What is gum disease, and how can it be treated?
Gum disease is when your gums become swollen or bleed easily, typically due to plaque buildup. Left untreated, it will lead to tooth loss. Gum disease can be treated with deep cleaning, improved brushing, and, in some cases, special dental treatment. Our dental clinic in Richmond can treat gum disease in its early stages.
Is it safe to get dental work while pregnant?
Yes, dental checkups and cleaning are safe during pregnancy. Let your dentist know you are pregnant, and he or she will take extra precautions. Brushing your teeth on a regular basis keeps problems from developing that will hurt you and your baby. Healthy teeth when you are pregnant are all about being healthy.
How do dental implants work?
Dental implants fill in missing teeth through the use of a small metal post inserted into your jawbone. The post functions as a natural tooth root and supports a crown on top of it. The bone gradually surrounds the implant to secure it and make it strong. Everything enables you to chew and smile confidently.
What are the advantages of dental implants over dentures or bridges?
Dental implants are more natural-looking and feeling than bridges or dentures. They will not shift or slide during eating or talking. Implants also prevent your jawbone from weakening and shrinking as you age. Most people find them more comfortable and easier to care for.
Need another dentist?
Other clinics nearby that also offer children’s dentistry.
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Call River Road Dental Richmond
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Hours
From Google. Holiday hours may differ.