Dentist Signal
Dentist · Rockland

Smiles By Design

What patients mention most: kind, gentle care (21 reviews) and putting nervous patients at ease (10 reviews).

★ 4.5+ · 250+ Google reviews

In 212 reviews, patients mention mostKind, gentle care 21 · Nervous patients felt at ease 10See the reviewsHide
Kind, gentle care21 reviews · 10%
Nervous patients felt at ease10 reviews · 5%
Appointments run on time8 reviews · 4%
Good visits for kids4 reviews · 2%
Friendly, helpful staff15 reviews · 7%

Counted in the 212 Google reviews we read, up to September 2026.

Every theme in the 212 reviews ↓
1625 Oak Bay Ave #104, Victoria, BC V8R 1B1
Is Smiles By Design your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Smiles By Design at a glance

  • 21 of 212 reviews mention kind, gentle care
  • No prices on smiles-by-design.ca; bills insurance directly
  • 3 dentists listed on their website

How Smiles By Design compares with other Victoria clinics

2% of its 212 written reviews are one or two stars
Middle Victoria clinic: 5%
A smaller share than 75% of Victoria clinics
80% of its written reviews get a reply from the clinic, including 1 of its 5 one- and two-star reviews
Middle Victoria clinic: 40%
Replies more than 76% of Victoria clinics
3.8% of its 212 written reviews mention appointments that run on time (8)
Middle Victoria clinic: 1.2%
3 times the Victoria rate

Smiles By Design’s 212 written reviews set against 119 Victoria clinics with 20+, to September 2026; hours against 181 Victoria clinics with posted hours; its website against 157 Victoria clinic websites. How we compare

What Smiles By Design can help with

Smiles By Design lists check-ups and cleanings, emergency care, implants, braces or Invisalign, teeth whitening, veneers or bonding and root canals.

Before you call Smiles By Design

  • Closes by 6 p.m. and isn’t open weekends
  • Their website covers 2 locations, so some dentists or services it lists may be at another one

The team, in patients' words: the hygienists (21 reviews)

  • 21 reviews praise a hygienist (about twice the Victoria rate)
  • 9 reviews praise the front desk
  • 22 reviews praise the whole team
  • 3 reviews praise a dental assistant

Counted in the 212 written Google reviews of Smiles By Design up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Smiles By Design

3 people listed on smiles-by-design.ca. Their website covers 2 locations, so some may work elsewhere.

Dr. Georgia Machesney
Dentist
Dr. Michael Lowe
Dentist
Dr. Kevin
Dentist

What 212 reviews of Smiles By Design mention

How the visit felt
Kind, gentle care 21 reviews
Nervous patients felt at ease 10 reviews
Getting an appointment
Appointments run on time 8 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 15 reviews
Good visits for kids 4 reviews
Treatments patients mention
Emergency visits 4 reviews
Extractions or wisdom teeth 3 reviews

Counted in the 212 written Google reviews we read, up to September 2026. A theme shows once 3 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Smiles By Design say

All 2 one- and two-star written reviews of Smiles By Design since October 2023, each sorted by an AI reader: 2 describe a problem with the clinic. How they were sorted

Problems with a child's care1 review
Dentist was rude or dismissive1 review
Disorganised office1 review

Cost and paying at Smiles By Design

Paying at Smiles By Design: Bills your insurance directly and you pay, then claim from your insurer.

Smiles By Design posts no prices online; what patients across Canada said they paid gives a rough idea.

Fear and comfort: patients with a bad past experience (1 review)

  • 1 review from a patient nervous after a bad experience somewhere in the past

Counted in the 212 written Google reviews of Smiles By Design up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Smiles By Design offers for each need

Been to Smiles By Design?

Write a review

Equipment, comfort & access at Smiles By Design

Technology: CEREC same-day crowns, intraoral camera and milling.

Access: Parking info on their website.

Clinics near Smiles By Design that also offer emergency care

Jubilee Dental
Jubilee · 0.5 km · Check-ups and cleanings and Emergencies

Ready to call Smiles By Design?

Ask Smiles By Design who you’ll see, the total cost and their first opening.

Is Smiles By Design your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Smiles By Design

(250) 595-3113
EveningsCloses by 6 p.m.
SaturdayClosed
InsuranceDirect billing
Dentists3
Group2 locations

Open 5 days a week

Monday8 a.m.–4:30 p.m.
Tuesday8 a.m.–5 p.m.
Wednesday8 a.m.–4:30 p.m.
Thursday8 a.m.–4:30 p.m.
Friday8 a.m.–4:30 p.m.
SaturdayClosed
SundayClosed

Getting to Smiles By Design

1625 Oak Bay Ave #104, Victoria, BC V8R 1B1. Wheelchair-accessible entrance

In Rockland, Victoria

Parking directions are on smiles-by-design.ca

How this page was made

Made from the 212 written Google reviews we read, up to September 2026 and smiles-by-design.ca, checked September 2026. Its Google profile is managed by the clinic and established 2014.

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