Dentist Signal
Dental clinic · Willingdon Heights

Charm Dental Brentwood

What patients mention most: kind, gentle care (47 reviews) and clear explanations (32 reviews).

★ 4.5+ · 500+ Google reviews

In 431 reviews, patients mention mostKind, gentle care 47 · Explains things clearly 32See the reviewsHide
Kind, gentle care47 reviews · 11%
Explains things clearly32 reviews · 7%
Nervous patients felt at ease21 reviews · 5%
Good visits for kids14 reviews · 3%
Friendly, helpful staff85 reviews · 20%

Counted in the 431 Google reviews we read, up to September 2026.

Every theme in the 431 reviews ↓
4331 Dawson St, Burnaby, BC V5C 0J8
Is Charm Dental Brentwood your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

Charm Dental Brentwood at a glance

  • 85 of 431 reviews mention friendly, helpful staff
  • No prices on charmdentalcare.ca
  • 3 dentists listed on their website
  • Open Saturdays

How Charm Dental Brentwood compares with other Burnaby clinics

1% of its 431 written reviews are one or two stars
Middle Burnaby clinic: 5%
A smaller share than 79% of Burnaby clinics
Charged more than they were told is its most common complaint: 2 of its 4 unhappy reviews since Oct 2023
Most common in Burnaby: work failed or had to be fixed
93% of its written reviews get a reply from the clinic, including 4 of its 5 one- and two-star reviews
Middle Burnaby clinic: 51%
Replies more than 79% of Burnaby clinics
7.4% of its 431 written reviews mention clear explanations (32)
Middle Burnaby clinic: 3.7%
About twice the Burnaby rate
Open Sundays hours 9 a.m.–5 p.m.
15% of Burnaby clinics with posted hours are

Charm Dental Brentwood’s 431 written reviews set against 121 Burnaby clinics with 20+, to September 2026; hours against 172 Burnaby clinics with posted hours; its website against 144 Burnaby clinic websites. How we compare

What Charm Dental Brentwood can help with

Charm Dental Brentwood lists check-ups and cleanings, children’s dentistry, sedation or care for anxious patients, braces or Invisalign, dentures and root canals.

Fear and comfort: never feeling rushed (5 reviews)

  • 5 reviews say they never felt rushed (only 9% of Burnaby clinics have any)
  • 3 reviews describe a calm, relaxing office (only 8% of Burnaby clinics have any)
  • 1 review from a patient nervous after a bad experience somewhere in the past

Counted in the 431 written Google reviews of Charm Dental Brentwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who comes here: parents of toddlers (7 reviews)

  • 7 reviews from parents of toddlers (only 6% of Burnaby clinics have any)

Counted in the 431 written Google reviews of Charm Dental Brentwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: costs explained upfront (4 reviews)

  • 4 reviews say the cost was explained before treatment (only 1% of Burnaby clinics have any)

Counted in the 431 written Google reviews of Charm Dental Brentwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

The team, in patients' words: the front desk (39 reviews)

  • 39 reviews praise the front desk (about twice the Burnaby rate)
  • 85 reviews praise the whole team
  • 15 reviews praise a hygienist
  • 3 reviews praise a dental assistant

Counted in the 431 written Google reviews of Charm Dental Brentwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Who you’ll see at Charm Dental Brentwood

3 people listed on charmdentalcare.ca.

Dr. Ken Hea
Dentist · DDS, HBSc

Named in 166 reviews of Charm Dental Brentwood, 29 of them in the last 12 months

  • Studied at University of Toronto

Dr. Ken Hea’s full bio on their website ↗

Dr. Christabelle Kang
Dentist · BDS, BSc

Named in 34 reviews of Charm Dental Brentwood, 9 of them in the last 12 months

Korean

Dr. Christabelle Kang’s full bio on their website ↗

Dr. Niknaz Malekafzali
Dentist · BSc, DMD
  • Studied at University of British Columbia

Dr. Niknaz Malekafzali’s full bio on their website ↗

What 431 reviews of Charm Dental Brentwood mention

How the visit felt
Kind, gentle care 47 reviews
Explains things clearly 32 reviews
Nervous patients felt at ease 21 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 85 reviews
Good visits for kids 14 reviews
Treatments patients mention
Extractions or wisdom teeth 18 reviews
Emergency visits 10 reviews
Braces or aligners 6 reviews
Implants 5 reviews
Root canals 4 reviews

Counted in the 431 written Google reviews we read, up to September 2026. A theme shows once 4 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of Charm Dental Brentwood say

All 4 one- and two-star written reviews of Charm Dental Brentwood since October 2023, each sorted by an AI reader: 4 describe a problem with the clinic. How they were sorted

Charged more than they were told2 reviews · 2 in the last 12 months
Phones not answered or calls not returned2 reviews · 2 in the last 12 months
Insurance or plan billing problems1 review · 1 in the last 12 months
Payment, deposit or refund disputes1 review · 1 in the last 12 months
Pushed to have treatment they doubted1 review · 1 in the last 12 months
Rude or unhelpful front desk1 review · 1 in the last 12 months

How the clinic replies. It replied to 3 of these 4 reviews: it apologised in 2, invited the patient to get in touch in 3 and defended the clinic's side in 1.

Cost and paying at Charm Dental Brentwood

Paying at Charm Dental Brentwood: Payment plans.

Charm Dental Brentwood posts no prices online; what patients across Canada said they paid gives a rough idea.

What treatment was like: clear aftercare (2 reviews)

  • 2 reviews mention clear aftercare instructions
  • 2 reviews say the dentist laid out the options and let them choose

Counted in the 431 written Google reviews of Charm Dental Brentwood up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What Charm Dental Brentwood offers for each need

Been to Charm Dental Brentwood?

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Equipment, comfort & access at Charm Dental Brentwood

Access: Parking info on their website.

Clinics near Charm Dental Brentwood that also offer children’s dentistry

Madison Centre Family Dental
Willingdon Heights · 0.3 km · Check-ups and cleanings and Children
Solo Dental Centre
Willingdon Heights · 0.3 km · Check-ups and cleanings and Emergencies
Dawson Dental Centre
Willingdon Heights · 0.3 km · Check-ups and cleanings and Emergencies

Ready to call Charm Dental Brentwood?

Ask Charm Dental Brentwood who you’ll see, the total cost and their first opening.

Is Charm Dental Brentwood your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call Charm Dental Brentwood

(604) 227-1221
EveningsCloses by 6 p.m.
Saturday9 a.m.–6 p.m.
Dentists3

Open 7 days a week

Monday9 a.m.–6 p.m.
Tuesday9 a.m.–6 p.m.
Wednesday9 a.m.–6 p.m.
Thursday9 a.m.–6 p.m.
Friday9 a.m.–6 p.m.
Saturday9 a.m.–6 p.m.
Sunday9 a.m.–5 p.m.

Getting to Charm Dental Brentwood

4331 Dawson St, Burnaby, BC V5C 0J8. Wheelchair-accessible entrance

In Willingdon Heights, Burnaby

Parking directions are on charmdentalcare.ca

How this page was made

Made from the 431 written Google reviews we read, up to September 2026 and charmdentalcare.ca, checked September 2026. Its Google profile is managed by the clinic.

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