Dentist Signal
Lists itself as: orthodonticsWillingdon Heights

First Impression Orthodontics

What patients mention most: how they look after children (32 reviews) and kind, gentle care (18 reviews).

★ 4.5+ · 250+ Google reviews

In 407 reviews, patients mention mostGood visits for kids 32 · Kind, gentle care 18See the reviewsHide
Good visits for kids32 reviews · 8%
Kind, gentle care18 reviews · 4%
Appointments run on time16 reviews · 4%
Explains things clearly5 reviews · 1%
Friendly, helpful staff92 reviews · 23%

Counted in the 407 Google reviews we read, up to September 2026.

Every theme in the 407 reviews ↓
4449A Lougheed Hwy, Burnaby, BC V5C 3Z2
Is First Impression Orthodontics your clinic?

Sources: open or closed from Google hours, read 9 Sep 2026; holidays may differ.

First Impression Orthodontics at a glance

  • 92 of 407 reviews mention friendly, helpful staff
  • No prices on fiorthodontics.com
  • Open Saturdays

How First Impression Orthodontics compares with other Burnaby clinics

3% of its 407 written reviews are one or two stars
Middle Burnaby clinic: 5%
A smaller share than 64% of Burnaby clinics
Dentist was rude or dismissive is its most common complaint: 4 of its 11 unhappy reviews since Oct 2023
Most common in Burnaby: work failed or had to be fixed
86% of its written reviews get a reply from the clinic, including 13 of its 13 one- and two-star reviews
Middle Burnaby clinic: 51%
Replies more than 67% of Burnaby clinics
3.9% of its 407 written reviews mention appointments that run on time (16)
Middle Burnaby clinic: 0.6%
6 times the Burnaby rate
7.9% of its 407 written reviews mention how they look after children (32)
Middle Burnaby clinic: 2.3%
3 times the Burnaby rate
3D printer listed on fiorthodontics.com, checked September 2026
Listed by 3.5% of the 144 Burnaby clinic websites we checked
Charges the provincial fee guide listed on fiorthodontics.com, checked September 2026
Listed by 13% of the 144 Burnaby clinic websites we checked

First Impression Orthodontics’s 407 written reviews set against 121 Burnaby clinics with 20+, to September 2026; hours against 172 Burnaby clinics with posted hours; its website against 144 Burnaby clinic websites. How we compare

Type of clinic

First Impression Orthodontics is a clinic that lists itself under orthodontics on Google

Their focus is braces and aligners.

Some specialists only see patients referred by a dentist, so ask when you call.

What First Impression Orthodontics can help with

First Impression Orthodontics lists braces or Invisalign (its focus).

The team, in patients' words: the whole team (116 reviews)

  • 116 reviews praise the whole team (3 times the Burnaby rate)
  • 3 reviews praise a dental assistant
  • 10 reviews praise the front desk

Counted in the 407 written Google reviews of First Impression Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Insurance and paying, in patients' words: payment plans (7 reviews)

  • 7 reviews mention a payment plan (only 4% of Burnaby clinics have any)

Counted in the 407 written Google reviews of First Impression Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

Getting an appointment and getting there: transit (3 reviews)

  • 3 reviews say it's easy to reach by transit (only 2% of Burnaby clinics have any)

Counted in the 407 written Google reviews of First Impression Orthodontics up to September 2026; each kind of fact was checked on a sample of matching reviews before it was used. How we count

What 407 reviews of First Impression Orthodontics mention

How the visit felt
Kind, gentle care 18 reviews
Explains things clearly 5 reviews
Getting an appointment
Appointments run on time 16 reviews
Kids, staff and the dental care plan
Friendly, helpful staff 92 reviews
Good visits for kids 32 reviews
Treatments patients mention
Braces or aligners 210 reviews

Counted in the 407 written Google reviews we read, up to September 2026. A theme shows once 4 patients mention it; stars and totals are rounded down. How we count · Today’s reviews on Google ↗

What unhappy patients of First Impression Orthodontics say

All 11 one- and two-star written reviews of First Impression Orthodontics since October 2023, each sorted by an AI reader: 11 describe a problem with the clinic. How they were sorted

Dentist was rude or dismissive4 reviews · 1 in the last 12 months
Rude or unhelpful front desk4 reviews · 2 in the last 12 months
Phones not answered or calls not returned2 reviews
Pushed to have treatment they doubted2 reviews
Rushed visit2 reviews
Work failed or had to be fixed2 reviews

How the clinic replies. It replied to 11 of these 11 reviews: it apologised in 2, invited the patient to get in touch in 6, defended the clinic's side in 10 and said the reviewer wasn't a patient (the clinic's position) in 3.

Cost and paying at First Impression Orthodontics

Paying at First Impression Orthodontics: Charges the provincial fee guide, payment plans and free consultation.

First Impression Orthodontics posts no prices online; what patients across Canada said they paid gives a rough idea.

What First Impression Orthodontics offers for each need

Been to First Impression Orthodontics?

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Equipment, comfort & access at First Impression Orthodontics

Technology: 3D printer, intraoral scanner, iTero scanner, medit and spark.

Access: Parking info on their website.

Before your visit: Consent forms and referral form.

Clinics near First Impression Orthodontics that also offer braces or Invisalign

Solo Dental Centre
Willingdon Heights · 0.1 km · Check-ups and cleanings and Emergencies
Madison Centre Family Dental
Willingdon Heights · 0.2 km · Check-ups and cleanings and Children
Charm Dental Brentwood
Willingdon Heights · 0.3 km · Check-ups and cleanings and Children

Ready to call First Impression Orthodontics?

Ask First Impression Orthodontics who you’ll see, the total cost and their first opening.

Is First Impression Orthodontics your clinic? Update your details · Spot a mistake? Tell us · Write a review

Call First Impression Orthodontics

(604) 568-2779
EveningsCloses by 6 p.m.
Saturday9 a.m.–4 p.m.

Open 5 days a week

MondayClosed
Tuesday9 a.m.–5:30 p.m.
Wednesday9 a.m.–5:30 p.m.
Thursday9 a.m.–5:30 p.m.
Friday9 a.m.–5:30 p.m.
Saturday9 a.m.–4 p.m.
SundayClosed

Getting to First Impression Orthodontics

4449A Lougheed Hwy, Burnaby, BC V5C 3Z2. Wheelchair-accessible entrance

In Willingdon Heights, Burnaby

Parking directions are on fiorthodontics.com

How this page was made

Made from the 407 written Google reviews we read, up to September 2026 and fiorthodontics.com, checked September 2026. Its Google profile is managed by the clinic and established 2017.

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